
Going beyond Super Bowl engagement metrics to find what consumers really think
And besides their armchair quarterback comments and their cheers and jeers during fumbles, stumbles and interceptions, Super Bowl fans...

Twitter gives developers full access to its entire archive of tweets
TechCrunch reported today. The new Full-Archive Search is the latest API to provide increasingly broader access to archives since Twitter...

How to launch a successful refer-a-friend program
Or perhaps worse, a referral program is built, fails to deliver and is then neglected and marked down as a failed endeavor. In these...

Fake ads, Russians and regulation: Facebook, Google and Twitter face a moment of crisis
Even as a handful of internet companies are consolidating their control over online advertising and commerce, they confront a moment of...

RCS messaging takes a few more steps toward rocking mobile
Browser wars are so last century. In a few weeks, we could see the next phase of the Messaging Wars. That’s when Sprint is expected to...

indaHash plans cryptocurrency to pay influencers and their followers
A multinational startup is planning on using blockchain-generated crytocurrency to pay its influencers — and to let its influencers pay...

Brandwatch adds more content intelligence by buying BuzzSumo
Social media monitoring firm Brandwatch is boosting its content marketing and influencer intelligence with the announcement this week...

Hootsuite adds user reviews by integrating ReviewTrackers
User-generated content — including reviews — has become one of the most important ways that buyers get feedback about products from other...

Capturing dark social activity can help brands avoid data commodification
programmatic maturity are everywhere, no longer just in aggregate spend figures. We see it as more and more brands buy into the...

How AI and image recognition are transforming social media marketing
3.25 billion photos a day on the world’s biggest social platforms, including Facebook, Instagram and Snapchat. In 2012, that number was...

Influencers vs. thought leaders and the rise of image analytics
Whenever a new medium has emerged, certain people have always risen above the masses with uniquely suited methods and ideas to get the...

Intercom releases what could be the first civilized bot
The civilized bot has arrived. As bot makers begin to differentiate their wares, customer communications platform Intercom is out this...

Crimson Hexagon boosts its visual recognition of social pics
Images have become central to social conversations, and social intelligence platform Crimson Hexagon has boosted its image analysis to...

Linqia unveils ‘first’ platform for predicting influencer engagement
Linqia is out this week with a new version of its platform that it says offers the first predictive analysis of influencers’ performance....

Social media automation: Oxymoron or godsend?
ever-changing user preferences and platform features. All of this can make automation (the idea of “set it and forget it”) feel like a...

Snaps launches a Marketing Cloud for chatbots, messaging and emojis
Last week, Sprout Social announced a do-it-yourself bot creation platform for Twitter. This week, Snaps has released its self-service...

Considering a social media management platform? We compare 18 leading vendors
Finding the right social media management software is a complicated process. How do you decide which one is right for your organization?...

Janrain offers one of the first GDPR portals for consumer data management
GDPR is coming. And, this week, identity management provider Janrain is launching one of the first solutions for brands to manage...

Janrain now includes a phone number-based fraud detector
Identity management provider Janrain has announced what it says is the first anti-fraud, phone number-based detection built into this...
























