Natural Language Processing engines are becoming common tools in marketing applications like chatbots, but they require training.
UK-based marketing agency Volume, which specializes in conversational solutions, is now out with what it describes as the “first Training and Testing-as-a-Service platform for natural language data models.”
The platform — called QBox — helps marketers test whether the training data used to fine-tune a NLP engine is working as it should.
QBox, CEO Chris Sykes said in a statement, “allows natural-language data model developers to look into the black box they are typically working with, to easily understand any impact of a change on their training data.”
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