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Writer's pictureFahad H

UK-based Volume releases tool for marketers to train NLP engines


Natural Language Processing engines are becoming common tools in marketing applications like chatbots, but they require training.

UK-based marketing agency Volume, which specializes in conversational solutions, is now out with what it describes as the “first Training and Testing-as-a-Service platform for natural language data models.”

The platform — called QBox — helps marketers test whether the training data used to fine-tune a NLP engine is working as it should.

QBox, CEO Chris Sykes said in a statement, “allows natural-language data model developers to look into the black box they are typically working with, to easily understand any impact of a change on their training data.”

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