
Brandwatch adds a Reddit ‘mini-firehose’ to its social data
For marketers, the popular Reddit community is a largely untapped reservoir of unvarnished opinions. This week, Brandwatch announced that...

Shopify’s business assistant bot Kit is now free to merchants
If you’re one of the 400,000 or so merchants on Shopify, you now have a free virtual employee. The e-commerce platform is announcing this...

KLM now offers flight help via Twitter and WeChat bots
It’s not difficult to imagine that, within a few years, many common business tasks and customer service requests that can be handled...

Brandwatch, Crimson Hexagon join Twitter’s channel partner program
Twitter announced Wednesday two more participants in its new channel partner program, Brandwatch and Crimson Hexagon. This brings to five...

Fohr Card launches a service to identify bots that follow Instagram influencers
The New York City-based company says it is the only one to charge brands for the activity of verified human followers on Instagram, and...

Using a social management platform: What you need to know
Social has become a key component of most brands’ marketing and engagement strategies. As a result, there are quite a few complexities...

TapInfluence adds tool to automatically check influencers’ posts for FTC compliance
Influencer marketing — where bloggers, YouTube celebrities and others are paid to wax enthusiastic about a new shampoo or whatever — is a...

Sprinklr, the former social platform, emerges this week as a customer experience cloud
Sprinklr had “a coming-out party” this week. That’s the characterization by founder and CEO Ragy Thomas. He told me that the company,...

Facebook’s Canvas ads get easier to create (and recreate) with new API
Facebook’s iAd-like Canvas ads can be as labor-intensive as they are immersive. The social network unveiled the creative kitchen sink of...

Pinterest gets a new venue for its search ads with Samsung Galaxy S8 integration of Lens
Samsung, looking to make its new Galaxy S8/S8 Plus as uniquely intelligent as possible, has integrated Pinterest’s visual search...

This new AI-powered social marketing tool can predict engagement or write the post for you
A rebranded startup is launching this week an AI-powered social marketing tool that it says can boost engagement, and even write the...

Adobe launches a super-cloud to manage customer experience
Adobe is gathering its clouds and making more. This week, the company unpacked a truckload of announcements at the Adobe Summit digital...

LinkedIn updates Sales Navigator
Microsoft-owned LinkedIn is out this week with its second major update to its Sales Navigator tool, which helps salespeople mine the...

Hootsuite acquires Snapchat analytics solution from marketing firm Naritiv
Social media management platform Hootsuite is continuing to beef up its ad and analytics chops, with today’s announcement that it has...

New: LinkedIn’s Matched Audiences will target ads based on people’s web browsing, email
LinkedIn continues to cross off the checklist for assembling a modern digital advertising business after pressing reset a year ago. Later...

Facebook to phase out Atlas brand, shift tools & clients to Facebook’s products
Facebook is finally phasing out Atlas, the ad server and measurement platform that it acquired from Microsoft in February 2013 and has...

Dovetale launches tool for automatically finding influencers through photo-matching
To build a marketing campaign employing influencers, a brand first must find the right ones. Usually, brands locate influencers by...

A bot for Kia Motors is the first to debut a new Super Bowl ad
Bots are growing up. This week, one of their kind becomes the first to premiere a Super Bowl ad. The 60 second ad — a whirlwind comic...

Inmoji launches first self-service platform for its interactive emoji-like icons and stickers
Inmoji used in conversation. Inmoji creates for brands what could be called “interactive emojis.” This week, the company is launching...
























