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Writer's pictureFahad H

Satisfi and IBM Watson port their intelligent shopping assistants to two shopping malls


From the E.L.F. website

From the E.L.F. website


Good thing that IBM’s Watson isn’t human, because his many jobs would mean he’d never sleep.

The hard-working supercomputing system has now added two more gigs as a shopping assistant to his list of occupations, following his ongoing stint as a mobile shopping assistant for ten Macy’s stores around the U.S. (and many other jobs).

The new shopping assistants, which were developed by intelligent engagement platform Satisfi for natural language interaction via IBM’s Conversation and AlchemyLanguage APIs, are the E.L.F. chatbot for the Mall of America in Bloomington, Minnesota and the “At Your Service” concierge for the Fashion Island mall in Newport Beach, California.

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