This article is part of Marketing Land’s Holiday Retailer series.
More evidence that the upcoming holidays could be a good one for online retailers: The National Retail Federation (NRF) says a record 56 percent of consumers plan to shop online this year.
That’s according to the NRF’s Holiday Consumer Spending Survey, a survey of more than 7,500 consumers during the first week of October.
That 56 percent figure is up from 51.5 percent last year, and also represents a record high for the 13 years that the NRF has been doing this survey. Another record: The NRF says the average shopper will do 44.4 percent of his/her shopping online this holiday season.
Mobile Commerce Expected To Grow
As you’d expect, mobile shopping will be a big part of that overall online growth. Consider these statistics:
55.7 percent of smartphone owners will use their device in some way for holiday shopping, up from 53.8 percent last year
35.8 percent of smartphone owners will use it to research products and prices, an all-time high
19.1 percent of smartphone owners will buy a holiday gift via their device, another record
47.4 percent of tablet owners will use it to research holiday items, and 33 percent will buy something via their tablet
According to the survey, 25 percent of respondents say an easy-to-use mobile website is an important factor in choosing where to shop.
The NRF counts November and December as its holiday shopping season, and respondents include consumers who’ll be shopping for Christmas, Hanukkah and/or Kwanzaa.
Shop.org, a division of the NRF, has already estimated that e-commerce sales will rise 8-11 percent this year.
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