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How Draft Grew Paying Customers by 200%

As Nathan asked himself, “How can I reach my revenue goal for Draft?” it dawned on him that Intercom could help a lot, with very little...

4 pricing principles to never forget

Most businesses are eventually faced with the key question: How much should we charge? There’s no one true answer. There are no gurus....

Filling the Sales Pipeline with Twitter

At least it is if we use old-school sales approaches to new-school social media.  At its best, social media is one of the greatest...

Filling the Sales Pipeline with Twitter

At least it is if we use old-school sales approaches to new-school social media.  At its best, social media is one of the greatest...

The fallacy of funnels

The funnel is a lousy metaphor for measuring conversion. In real life, funnels let everything pass through–a 100% conversion rate if you...

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