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How to Start a Used Book Exchange

Used e-book exchanges are an effective way to share data inside the local people. Planning the small print of the e-book trade in writing...

New book: Intercom on Customer Engagement

The importance of engaging with your customers is arguably the biggest change that has occurred in business in the 21st century. That...

New book: Intercom on Starting Up

We’ve just released a new book, Intercom on Starting Up. With the insane volume of startup literature already out there writing this book...

New book: Intercom on Onboarding

The shift away from one-time transactions toward recurring revenue has made user onboarding the critical step in scaling a product...

New book: Intercom on Jobs-to-be-Done

Today we launched our fourth book, Intercom on Jobs-to-be-Done. It draws together some of the most valuable lessons we’ve learned from...

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