It’s not difficult to imagine that, within a few years, many common business tasks and customer service requests that can be handled...

Skype was first released in 2003 as a messaging and free calling tool — ahead of its time. Since then it has evolved, been acquired by...

Facebook continues to find ways for its three major brands — Facebook, Instagram and Messenger — to complement one another. In the latest...

Knoema is the latest data provider to add a conversational interface. The McLean, Virginia-based company has launched an artificial...

There are more than 100,000 chatbots on Facebook Messenger, but most of the 1.2 billion people who use the social network’s messaging...

A year ago, chatbots reemerged atop a mountain of hype that messaging marked tech’s latest paradigm shift, after messaging apps...

Amazon Echo, housing the Alexa intelligent agent In the past year or so, a new marketing channel has emerged around bots and intelligent...

Last December, Starbucks announced “My Starbucks Barista,” a virtual barista for its mobile app that enables customers to place orders...

Conversations with Facebook Messenger bots soon may start to feel less like texting with a friend and more like tapping through a...

Customer success platform Totango is the latest vendor to offer a bot as a conversational interface to data. This week, the San Mateo,...

Chatbots have cropped up as a way for marketers and media companies to push out content posted elsewhere. Just as a brand’s how-to...

SMS text messaging is undergoing a major renovation, with the announcement late last week of an expansion in the initiative by Google,...

Do you find Snapchat confusing? Not sure why anyone would even use Snapchat at all? Don’t worry. Marketing Land has you covered. Here’s...

In a sign of the evolution of conversational bot platforms, PullString is now allowing marketers to choose from several third-party...

For most of this planet, Area 51 is known as a place where engineers may be unraveling some out-of-this-world technological secrets. For...

Bots are growing up. This week, one of their kind becomes the first to premiere a Super Bowl ad. The 60 second ad — a whirlwind comic...

Investment research firm Consumer Intelligence Research Partners (CIRP) has estimated that there are now 8.2 million US homes with Amazon...

I’ve been a marketer and entrepreneur for more than 20 years, and each year seems to bring a new whirlwind of change. In 2016, social...

A desk set up for Sisense Everywhere, with Amazon Alexa and a multi-colored connected lamp. Want to find out how last year’s revenue...

From the E.L.F. website Good thing that IBM’s Watson isn’t human, because his many jobs would mean he’d never sleep. The hard-working...