Signal (formerly BrightTag) has offered an identity solution that helped brands track its logged-in customers across browsers and devices, when the customers interacted with the brand’s sites or apps.
It was designed to analyze customer journeys, so brands knew how their registered customers interacted with them online, regardless of how they came in.
This week, the Chicago-based company is expanding its offering, with the launch of a new Customer Identity Solution. It now allows brands to deliver ads to their customers beyond their own sites or apps, through the use of cookies and mobile device IDs that have been matched to the identified profiles. A brand might also use the newly expanded profiles for personalized content from its own website, or for email campaigns.
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