Since we first published Intercom on Onboarding back in 2016, awareness about the critical importance of excellent user onboarding has...

In customer engagement, the right context for a message matters just as much as the right time and recipient. Given that content is in...

“At Intercom, we believe building a great product should be the first focus of every startup.” This was the opening line to our very...

Those heavy users of Facebook lifestyle apps will soon be able to share more information with their friends that will gain more...

Those heavy users of Facebook lifestyle apps will soon be able to share more information with their friends that will gain more...

What’s going to be big on Facebook this year? Music, books and fitness, said Dan Rose, vice president of partnerships with Facebook. And...

What’s going to be big on Facebook this year? Music, books and fitness, said Dan Rose, vice president of partnerships with Facebook. And...

Just ended a pretty impressive Content Marketing Institute webinar hosted by Joe Chernov, VP of Content Marketing for Eloqua and Rebecca...

Just ended a pretty impressive Content Marketing Institute webinar hosted by Joe Chernov, VP of Content Marketing for Eloqua and Rebecca...