Fahad HDec 4, 20184 min readWhat we shipped: 5 new features to help build a differentiated customer experienceAt Intercom we think a lot about what it means to deliver a differentiated customer experience. We know companies are using our suite of...
Fahad HJun 6, 20185 min readMore than just conversations: the next frontier of live chat for salesSales has changed. Messaging and live chat are the new medium for initial sales conversations, not the phone calls or forms of old. Here...
Fahad HMay 8, 20183 min readMore than just chat: which Messenger apps should I use?With our redesigned Messenger, businesses can do so much more than chat. The next generation of messengers will be built to help...
Fahad HApr 24, 20185 min readA new dawn for the business messengerToday is a big day for our customers. We’re releasing the biggest ever update to our Messenger. We’ve completely rethought how a...