If organic reach for Facebook Pages is dead — and the obituaries cranked up since Facebook’s rule change announcement late Friday leave...

[Update: We asked social media experts how marketers should react to Facebook’s latest News Feed announcement. Read their answers here:...

Beware social media robots; they don’t always know a troll when they see one. The New England Patriots are the latest to learn that...

As recently as 15 years ago, those with authority were advertisers and marketers. Consumers used to learn about new products from...

Without an official way to link social media with e-commerce, businesses looking to use social channels for direct sales are improvising....

Active Google+ users now have a handy new tool — a Mentions tab that displays all + mentions of a personal profile or page. Previously,...

This is just too good not to share. Oh yes, it has a hashtag, #MyBrotherWorksAtSears, but that’s not why I’m sharing. I’m sharing because...

Facebook is adjusting its privacy policy, aiming to create a document that users actually read. To that end, the company is slashing more...

Taking a look at how the whole world shares video, video metrics company Unruly discovered a large majority of videos shares are...

Well, if sharing your most enjoyable experiences while on vacation weren’t already easy enough with Facebook, Twitter and Instagram,...

But CEO Dick Costolo and CFO Anthony Noto strongly asserted that Twitter is uniquely positioned to be the place the world turns for...

From content influencers to “lurkers,” the content that people choose to share online has come to play a major role in how they curate...

We give brands a lot of grief for social media flubs, especially when they make ham-handed attempts to exploit real-time trends and...

Well, now that we can all buy stuff without phones using Apple Pay — excusing the few places that have sided with MCX’s CurrentC — why...

But we do know  that women make up a large majority of users, perhaps as many at 80%, as a RJMetrics study found in May. It’s one of...

It probably seemed like an innocuous campaign for an Monday afternoon. “Go ahead. Meme me!, #CosbyMeme” Bill Cosby’s account called out...

I’m not an expatriate and don’t have any relatives that are, either. So I have no idea what it must be like to live in a...

Instagram announced several changes to its mobile app today, most notably giving users the ability to edit captions. That means people...

As promised by CEO Mark Zuckerberg during the townhall Q&A yesterday, Facebook is giving users more control over what they see on the...

[Update: Moments after we posted this story, Facebook announced that it’s giving users more News Feed controls. Here’s the post about the...