
Where software innovation is needed today: Martech
But as the market matured and his company was acquired, and then was acquired again, he realized that the heady days of constant...

Time for brands to take customer data personally
according to a survey of 3,000 Americans and Britons that Conlumino conducted in 2014. While that’s not shocking, this need for...

How the acceleration of AI will drive digital transformation: Automation and personalization
As the digital world continues to shape and consume the physical world, the scope of digital transformation within businesses keeps...

President Trump: Save us from the GDPR horror show
Given that focus, how could he have missed the General Data Protection Regulation (GDPR), the European Union’s overzealous attempt to...

Smart marketing still hinges on humanity, not technology
Now, it seems as if we think everything would work better if it were smart. We can buy smart umbrellas that tell us where we left them...

#LookUp: The most important view for high-impact B2B marketers (with inspiration from Stephen Hawkin
Physicist, cosmologist and author Stephen Hawking died last month. There are so many lessons we can take from his legendary life and...

The future of retail is Generation Z-dependent — and martech is the way to reach them
Despite their short attention spans, Gen Zs are efficient thinkers who have higher expectations when it comes to their shopping...

Using mobile location data to improve bank marketing results: A how-to guide
the power of location data to drive business decisions and outcomes that create better user experiences and financial results. In fact,...

The dynamic consumer’s journey & how to add value
The consumer journey — erroneously once described as a linear set of digital interactions with a focused end goal — never existed as it...

Building an AI mindset: Time to identify and develop skill sets now
The more I’ve had the opportunity to explore this concept of the martech mindset, the more I’ve realized how important it is that we...

Why marketers finally stopped talking about ABM (and started practicing it)
ABM is growing up. It’s gone from a buzzword B2B marketers couldn’t quite make sense of to a strategy that’s becoming more and more...

What does artificial intelligence mean for marketing agencies?
While the creative process itself is unlikely to be wholly automated by machines, many agencies are aware that some elements of their...

Accelerating your AI journey — 5 steps to get CMOs started
As the focus of the Chief Marketing Officer shifts toward customer-centric, data-driven and performance-led campaign initiatives, the...

Swift shifts in marketing spend aren’t enough to stem the Amazonian tide
According to a recent Gartner survey of CMOs, marketing leaders are now allocating two-thirds of their budgets toward customer retention...

How well do you know your customer?
You may even be able to spit out stats like average order value, or units per transaction, but that knowledge is narrow, the insights are...

The pros and cons of marketing operations as a corporate vs. field function
Marketing operations (MO) as a capability has exploded onto the scene because of fast-changing technology, the need for a more...

Why attribution can be overrated & create unintended consequences
B2B marketers must measure to understand what’s working and what’s not, where and how to improve, and, most importantly, how to run...

Putting a stop to click fraud
They don’t necessarily expect every engagement (click) to generate a new client. But they do expect that the clicks are coming from...

Programmatic problems: Fixing a broken market
The rise of digital advertising has brought unparalleled opportunities to target ads and improve performance. With programmatic...
























