
Facebook’s DeepText has “near-human” understanding of people’s posts
Facebook is getting even closer to a human-level understanding of what people are saying. Facebook has developed DeepText, a new way to...

Chatbots are poised to take over Facebook
Are chatbots a waste of time? We’re not sure, but TechCrunch reported today that lots of developers are looking to build them. At...

Lost in translation: What happens when a Facebook Messenger bot can’t understand you
“Oops, I didn’t catch that.” That’s a rough spot in any conversation, but it’s really rough when that conversation is with a computer....

AppWords Concierge: a new in-app assistant that “preempts search”
Mobile deep-linking platform Deeplink has introduced what it’s calling AppWords Concierge. It operates like a chatbot, designed to engage...

Inside the making of Taco Bell’s artificially intelligent, drunk-tolerant TacoBot
James R. Martin / Shutterstock.com Welcome to 2016, where you can buy flowers, book a flight and order an Uber through messaging apps...

The week when digital marketing entered the bots era
Facebook’s launch this week of its Messenger platform and bot ecosystem did not, of course, invent the category. It builds on what...

How I sent Mark Zuckerberg flowers using a Facebook Messenger bot
Today at Facebook’s F8 conference, Facebook CEO Mark Zuckerberg pitched bots within Messenger as the new apps, a universal way people...

Facebook Messenger positioned as replacement for mobile web, apps & SMS
As expected, at Facebook’s F8 developer conference today, the company announced Messenger Platform for third-party developers. It also...

Facebook’s Messenger Platform launched, allows businesses to build bots
Facebook wants to ensure that Messenger is the new way that businesses can connect with people, pushing the platform and new bot support...

Customer service provider [24]7 ports its chat bot/live agent service to Facebook Messenger
Move over, telephone. Facebook Messenger in particular, and messaging apps in general, are on their way toward becoming the main live...

Facebook Messenger has new ways for brands to meet its 900 million users
Yeamake / Shutterstock.com Facebook is priming the pump for brands to go big on Messenger. A week before Facebook is expected to announce...

Report: Facebook Messenger might become your new mobile wallet
For the past year, Facebook has been trying to make Facebook Messenger way more than a messaging app. It’s begun letting businesses send...

Facebook Plans To Open Messenger To Publishers At F8 In April
Mobile messaging apps are usurping social networks as the shiny new platform through which publishers can distribute their content. Now,...

Report: Ads Could Come To Facebook Messenger Within Months
Yeamake / Shutterstock.com According to a report from TechCrunch Wednesday, ads could start showing up in Facebook Messenger within a few...

Facebook’s Page Plugin Now Lets Users Chat With Messenger & Subscribe To Events
Earlier this year, Facebook launched “Page Plugin,” an embedded widget that promoted Facebook pages and content. This month, they...

Facebook Wants To Replace The Phone Number With Your Name
Facebook wants you to forget phone numbers and replace them with Facebook Messenger. The social network announced today that it will soon...

Facebook Is Testing M, A Siri-Like Personal Assistant Within Messenger
Facebook announced today that it is working on a personal assistant service called M. The service within Facebook’s Messenger application...

Facebook Launches Messenger For Web Browsers
Facebook launched a web-based version of its mobile Messenger app today, but unlike Messenger moves in the past, the social network isn’t...

Report: Facebook To Turn Messenger Into Its Own Platform
There is no word yet on the 3rd party integrations, but according to TechCrunch sources, the Messenger Platform is said to be a major...
























