Chatbots have cropped up as a way for marketers and media companies to push out content posted elsewhere. Just as a brand’s how-to...

Facebook’s rival to Google Analytics has piqued developers’ interest, though it’s unclear to what extent it’s been able to sustain that...

Facebook is about to max out the amount of ads it can slot into people’s Facebook feeds, so it’s been ramping up its rollout of ads...

Oh, 2016. You were a year that may not be missed but cannot be forgotten. You were the year that a social network famed for spreading...

Messaging and messaging apps are now bigger than social networks — and may have more longevity. Messaging has been around for years, and...

There are a lot of things that people do outside of Facebook, but Facebook continues to incorporate more of those things into Facebook —...

With more than 34,000 Messenger bots on the market since their April 2016 debut, Facebook is rolling out an analytics tool that will...

Today Facebook officially made it possible for marketers to turn their Messenger bots into ad bots. After testing sponsored messages...

Welcome! Have you been paying attention to the battle between Twitter and Facebook Messenger to serve as marketers’ favorite social...

Facebook wants to be the mobile solution for local businesses. It also sees itself increasingly as a local commerce platform for...

Hey! Google has a new messaging app out today called Allo. Pity I can’t send you a text message about it. Allo can’t handle that, not...

In case you didn’t get the memo, marketers now have another channel to wrangle: continuous, intelligent conversations with customers. One...

rvlsoft / Shutterstock.com Twitter is playing catch-up with Facebook once again when it comes to becoming brands’ favored social platform...

Facebook Messenger bots can now serve as standalone storefronts. On Monday, Facebook Messenger made it easier for companies to sell...

In April, shortly after Facebook released the chatbot API for its Messenger app, BetterBrand launched what it described as the first...

Facebook didn’t pony up $22 billion for WhatsApp just for its messaging app. Facebook was exchanging one type of currency for another...

Copyright Aaron Durand (@everydaydude) for Twitter, Inc. For years, Twitter and Facebook have been trying to one-up each other as the...

Facebook is trying to make Messenger bots more active, but in a reactive way. On Monday, Facebook announced that it’s restricting how...

Small business mobile marketing platform flok is seeking to bring chatbots to the mass of local business owners. Today, the company...

A slew of new Facebook Messenger bots from Yahoo have been released into the wild today. These Messenger bots are designed to help you...