The family of Amazon Alexa devices “Alexa, order ketchup.” “Okay. Would you like me to re-order Heinz –“ “Sure.” “– or would you like to...

Amazon already told the world that the 2016 holidays were its “best-ever season,” and new data from retail analytics company Slice...

“Most retailers are reducing print spend while focusing on other channels, like linear TV and digital,” said Todd Krizelman, CEO and...

Over the past two years we’ve seen Amazon excel at creating demand for Prime Day, a Amazon-generated sales holiday. This week Amazon is...

Amazon’s Echo Dot, the best-selling item on Amazon.com this holiday season Amazon had itself a merry little huge Christmas this year,...

Amazon has been ordered by US District Court Judge James Robart to disclose customer information for people who purchased WEN hair...

From the E.L.F. website Good thing that IBM’s Watson isn’t human, because his many jobs would mean he’d never sleep. The hard-working...

It’s no secret that the cellphone has had a huge impact on commerce — whether online or in-store. More than three years ago, we were...

during the holidays and throughout the year to deliver expert advice on retail tech, marketing tactics and more. It goes without saying...

holidays in full swing, and shoppers searching for those last few hard-to-find gifts, brands are looking for a way to stand out to...

The decades-long effort to give states the power to collect sales tax on purchases made online from out-of-state retailers took another...

holiday shopping data pours in, 2016 looks poised to be the year of the small-screen sofa shopaholic. While brick-and-mortar traffic...

“The Jetsons,” here we come. Amazon announced Wednesday that its first customer delivery using a drone was a success. Amazon is calling...

But in recent years, users are demanding a more tailored user experience and more organizations are seeing the benefit of a personalized...

Online sales account for less than 10 percent of the total global retail market. But trends may be shifting, and that spells opportunity...

Q4 is the equivalent of childbirth for online retailers. It’s a painful, stressful experience with a nine-month gestation that, in most...

Holidays can be a cash cow for retailers. But converting holiday enthusiasm into traffic and revenue isn’t a slam dunk. Timing is...

Black Friday and Cyber Monday are still terms the retail industry uses regularly, but they’re less of an event this year. Amazon and...

The evolving merger of physical retailing and online commerce took another step forward today, with Amazon’s announcement of the launch...

For shoppers, grocery receipts are ribbons of paper they sometimes check, but often throw out. For brands, grocery receipts are data...