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Hey, CMOs: Who owns your brand?

I speak a lot about the ongoing battle for the heart and mind of the customer and the role that brand plays in this important fight. For...

What is customer marketing?

B2B marketers are focusing more and more on making sure their customers are successful after they’ve signed the contract and started...

What is brand marketing?

There is a lot of confusion around brand. It’s one of those words widely used but not widely understood. Is it just a logo, a color...

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