Fahad HAug 23, 20181 min read[24]7 launches ‘emotional intelligence’ for its virtual agentWhat’s the next step for virtual agents? Customer engagement platform [24]7 thinks it’s recognizing when the customer is angry, so it can...
Fahad HAug 23, 20181 min read[24]7 launches ‘emotional intelligence’ for its virtual agentWhat’s the next step for virtual agents? Customer engagement platform [24]7 thinks it’s recognizing when the customer is angry, so it can...
Fahad HAug 23, 20181 min readViant adds purchase-based targeting for CPG adsViant, the Meredith Corporation-owned ad tech company, is out with additional ways that CPG (consumer packaged goods) advertisers can...
Fahad HAug 23, 20181 min readViant adds purchase-based targeting for CPG adsViant, the Meredith Corporation-owned ad tech company, is out with additional ways that CPG (consumer packaged goods) advertisers can...
Fahad HAug 22, 20181 min readAdobe adds enhancements to boost the venerable channel of emailAdobe is announcing or previewing several new email features this week, as its fourth annual Consumer Email Study shows some movement in...
Fahad HAug 22, 20181 min readAdobe adds enhancements to boost the venerable channel of emailAdobe is announcing or previewing several new email features this week, as its fourth annual Consumer Email Study shows some movement in...
Fahad HAug 22, 20181 min readMeetEdgar offers automated variations for social posts for SMBsStartup MeetEdgar provides a social media publishing application that lets small-to-medium-sized businesses (SMBs) write, schedule and...
Fahad HAug 22, 20181 min readMeetEdgar offers automated variations for social posts for SMBsStartup MeetEdgar provides a social media publishing application that lets small-to-medium-sized businesses (SMBs) write, schedule and...
Fahad HAug 22, 20181 min readReport: Customers are more loyal to companies that are transparent on social mediaThe Social Media and the Evolution of Transparency report (free, registration required) surveyed 1,000 US consumers and found that an...
Fahad HAug 22, 20181 min readReport: Customers are more loyal to companies that are transparent on social mediaThe Social Media and the Evolution of Transparency report (free, registration required) surveyed 1,000 US consumers and found that an...
Fahad HAug 21, 20181 min readWhy more automation from Google Ads is good for tool makers and PPC careersnew interface of Google Ads. Change at what was formerly called AdWords is constant, and some of the biggest adaptations we’ll need to...
Fahad HAug 21, 20181 min readWhy more automation from Google Ads is good for tool makers and PPC careersnew interface of Google Ads. Change at what was formerly called AdWords is constant, and some of the biggest adaptations we’ll need to...
Fahad HAug 21, 20182 min readUnderstanding the convergence of industry 4.0 and the rise of autonomous vehiclesAs a society and as marketers, we’ve moved into embracing a brave new world bursting with myriad emerging technologies so quickly that we...
Fahad HAug 21, 20182 min readUnderstanding the convergence of industry 4.0 and the rise of autonomous vehiclesAs a society and as marketers, we’ve moved into embracing a brave new world bursting with myriad emerging technologies so quickly that we...
Fahad HAug 20, 20181 min readNielsen links up with J.D. Power to create a new Auto CloudAudience measurement firm Nielsen has announced the launch of an Auto Cloud that is integrated with the car sales data held by research...
Fahad HAug 20, 20181 min readNielsen links up with J.D. Power to create a new Auto CloudAudience measurement firm Nielsen has announced the launch of an Auto Cloud that is integrated with the car sales data held by research...
Fahad HAug 17, 20181 min readTweetbot & Twitterrific remove features no longer available as Twitter rolls out API updatesLast December, Twitter announced it would be deprecating access for app developers to its site stream, user stream and some direct...
Fahad HAug 17, 20181 min readTweetbot & Twitterrific remove features no longer available as Twitter rolls out API updatesLast December, Twitter announced it would be deprecating access for app developers to its site stream, user stream and some direct...
Fahad HAug 17, 20181 min readT-Mobile whips out a new secret weapon for customer service: HumansIn a T-Mobile online video, actor Rainn Wilson demonstrates the value of human agents. It was only a matter of time before the oldest...
Fahad HAug 17, 20181 min readT-Mobile whips out a new secret weapon for customer service: HumansIn a T-Mobile online video, actor Rainn Wilson demonstrates the value of human agents. It was only a matter of time before the oldest...
