Facebook page managers may notice an absence of stars when viewing their Facebook pages today. Those Pages without a physical address have lost their page ratings.
According to Inside Facebook, the Pages without a defined location will no longer show rating stars to visitors. About the decision, Facebook chimed in: “We’re focused on ratings and reviews for places right now.”
So, if you’ve lost your Page ratings yet aren’t signed up as a ‘Local Business’ with a physical address don’t fret. It’s nothing you’ve done, just a change to the system that will be putting an onus on ranking brick and mortars.
For more information see InsideFacebook and the Help Center.
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