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Writer's pictureFahad H

Marketing Day: The customer experience, top 2016 local search insights & Amazon Go


Here’s our recap of what happened in online marketing today, as reported on Marketing Land and other places across the web.

From Marketing Land:

  1. Three steps to customer experience excellence Dec 6, 2016 by Digital Marketing Depot Customer experience is the modern competitive battlefield. Eighty-nine percent of marketers today compete primarily on the basis of customer experience. Despite being a cross-functional initiative, marketing leaders are on the hook and on the front lines to deliver results in support of the customer experience mandate.

  2. As a local business, you have to own your own back yard Dec 6, 2016 by Greg Gifford The grass may seem greener in neighboring markets, but columnist Greg Gifford explains that in order to compete there via local SEO, you need to have your own yard in order first.

  3. Top 10 local search insights of 2016 Dec 6, 2016 by Wesley Young Columnist Wesley Young of the Local Search Association looks back at 2016 to find the top 10 insights that local search marketers should remember in planning for the year ahead.

  4. 8 companies doing social media right and what marketers can learn from them Dec 6, 2016 by Jordan Kasteler Are you reaching your audience on social media the right way? Columnist Jordan Kasteler takes a look at 8 brands you can take a page from.

  5. Amazon launches its Amazon Go grocery, where you just take things from the shelves and walk out Dec 6, 2016 by Barry Levine Its new physical store uses a mobile app, computer vision, and other technologies to track every product and then charge your Amazon account.

  6. Lotame launches what it calls ‘first TV data management platform’ Dec 6, 2016 by Barry Levine Following up on its Smart TV Audiences last March, the company can now direct advertisers toward TV programs watched by segments of online users.

  7. Nominations wanted for our Naughty & Nice list Dec 6, 2016 by Barry Levine Again this year, we’ll point our virtual spotlight at those who deserve a candy cane — or a lump of coal — because of what they’ve done in marketing, advertising or search.

  8. User intent: Why organic content trumps social media Dec 6, 2016 by Drew Eastmead Don’t look for shortcuts. Columnist Drew Eastmead explains why you shouldn’t rely too much on social media to drive website traffic to your business.

  9. Prices increase next week. Save big at SMX West now. Dec 5, 2016 by Marketing Land Super early bird rates expire next week for SMX West, the world’s premier search marketing conference. Register for three days of cutting-edge tactics that will leave your competition in the dust, presented by search marketing experts.

Online Marketing News From Around The Web:

Analytics

Business Issues

Content Marketing

Conversion Optimization

Copywriting, Design & Usability

E-Commerce

Email Marketing

General Internet Marketing

Internet Marketing Industry

MarTech

Mobile/Local Marketing

Other Items

Social Media

  1. 5 Benefits of Working With Social Media Influencers, www.socialmediaexaminer.com

  2. 6 ways to holiday a little easier with Pinterest, blog.pinterest.com

  3. Break the Ice with Conversation Starters in LinkedIn Messaging, blog.linkedin.com

  4. Facebook begins asking users to rate articles’ use of ‘misleading language’, TechCrunch

  5. Facebook needs to hand over its algorithm if it reallys wants to end fake news, qz.com

  6. Facebook Workplace announces enterprise collaboration app platform, techcrunch.com

  7. How B2B Companies Are Using LinkedIn Marketing Campaigns, www.komarketingassociates.com

  8. How to Include All Employees in Your Social Media Marketing, www.socialmediaexaminer.com

  9. Instagram will soon let you turn off comments and boot followers from private accounts, www.theverge.com

  10. It Starts with People: Lessons from Social Media Personalities for Brands, simplymeasured.com

  11. Keeping Instagram Safe: More Tools and Control, blog.instagram.com

  12. Social Media Demographic Strategy Tips for 2017, www.ppchero.com

  13. The State of Social Media in 2016: Platform and Usage Trends, www.marketingprofs.com

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