Today, we’re introducing a new two-way Slack integration that allows you to respond to leads super fast from the app you have open all...

For SaaS companies today, everyone wants to be the next big platform. But if you think it’s as simple as having some integrations and...

Our integration with Microsoft Teams – the new chat-based workspace in Microsoft Office 365 – makes it easy to understand how your...

On Good Friday in 1962, Lou Groen trialled a new sandwich in his Ohio burger restaurant. It was a last-ditch attempt to save a failing...

If software is eating the world, then platforms are the cutlery. The Platform team at Intercom is dedicated to ensuring that Intercom...

Customer information is most valuable when consolidated. When all your information about all your customers is in the same place, every...

When you think of Salesforce.com, what do you think of? The CRM tool for salespeople? A product for managing marketing campaigns? Or the...

Today we’re announcing the new Intercom APIs, which are an important step in creating a great platform for developers to integrate...

Intercom now integrates with Zapier. This lets you connect Intercom with your favorite products. When you connect the apps you use at...