Fahad HFeb 7, 20183 min readConvert your hottest leads right from Slack with our new two-way integrationToday, we’re introducing a new two-way Slack integration that allows you to respond to leads super fast from the app you have open all...
Fahad HNov 20, 20176 min readThe pains of growing a platformFor SaaS companies today, everyone wants to be the next big platform. But if you think it’s as simple as having some integrations and...
Fahad HMar 14, 20172 min readIntercom integration for Microsoft TeamsOur integration with Microsoft Teams – the new chat-based workspace in Microsoft Office 365 – makes it easy to understand how your...
Fahad HNov 15, 20163 min readOpening up the power of Intercom’s platformOn Good Friday in 1962, Lou Groen trialled a new sandwich in his Ohio burger restaurant. It was a last-ditch attempt to save a failing...
Fahad HSep 8, 20153 min readMaking it easier to build on IntercomIf software is eating the world, then platforms are the cutlery. The Platform team at Intercom is dedicated to ensuring that Intercom...
Fahad HOct 29, 20142 min readKnow the value of your customersCustomer information is most valuable when consolidated. When all your information about all your customers is in the same place, every...
Fahad HSep 30, 20143 min readBuilding a platform at IntercomWhen you think of Salesforce.com, what do you think of? The CRM tool for salespeople? A product for managing marketing campaigns? Or the...
Fahad HJun 17, 20143 min readAutomate and integrate with Intercom’s new APIsToday we’re announcing the new Intercom APIs, which are an important step in creating a great platform for developers to integrate...
Fahad HFeb 19, 20142 min readConnecting Intercom to Other Apps with ZapierIntercom now integrates with Zapier. This lets you connect Intercom with your favorite products. When you connect the apps you use at...
