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Rarely say yes to feature requests

Here’s a simple set of Yes/No questions that you can quickly answer before you add another item to your product roadmap. Saying yes to a...

Growth hacking is bullshit

Step 1: Build a product. Step 2: Release a product. Step 3: Growth Hack your way to success. It all smells too strongly of a “get rich...

Why happiness at work really matters

Are you happy at work? Are the people you work with happy? Should you even care as long as the job is getting done? It turns out you...

On magical software…

Software is most impressive when it gives you things for free. When just a simple few taps or clicks delivers instant value you’re in...

7 things I wish every search box did

It’s hard to imagine a product without search, yet it’s rare to see a product that does it well. It’s one thing to say “let’s have...

The right type of revenue

Don’t confuse consulting revenue, one-time deals, or charity donations with actual recurring monthly product revenue. They’re very...

How to launch with a validated idea

Product market fit means being in a good market with a product that can satisfy that market. Getting there is the hardest challenge your...

An Interview with Andy Budd

We talked to Andy Budd about the role of design in startups, the difference between designers and stylists, and the danger of chasing...

Product strategy means saying no

If you’re building a product, you have to be great at saying no. Not “maybe” or “later”. The only word is no. Building a great product...

There are no small changes

“We want to limit the length of a review in the product to 140 characters, because we may want to use SMS at some stage. That’s a small...

One more baby step

We’ve raised a $6MM Series A from The Social+Capital Partnership. These guys are not your average VCs. Mamoon Hamid has joined the board...

Why being first doesn’t matter

Any startup founder knows the pressure of launching first. The belief is that if your competitor beats you to market, untold riches await...

4 pricing principles to never forget

Most businesses are eventually faced with the key question: How much should we charge? There’s no one true answer. There are no gurus....

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