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Finding the right challenge

What does it mean to be challenged? I’ve found the greatest satisfaction in life comes from times I’ve pushed myself to try something...

The hidden costs of indecision

One of the most expensive parts of running a startup isn’t the new feature you shipped that nobody used or the marketing experiment you...

Your phone is getting in your way

When phones become more important than people, your productivity suffers. It’s your usual busy day. You’re sitting in a meeting, you...

Do you really need that meeting?

Good meetings require a few things – an owner, an objective, and an outcome. But an even more fundamental part of any good meeting is...

Towards better meetings

Meetings can be fantastic or terrible. I’ve experienced some serious pros run meetings, and when they do, everyone feels great...

Being busy is lazy

Despite popular belief, time is not your obstacle – you are. As an executive assistant for the VP’s at Intercom, one of the things that I...

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