Fahad HJul 15, 20192 min readWide Availability of Plastic Packaging MaterialsWith the arrival of versatile packaging supplies and lamination, it has turn out to be straightforward to pack all of the meals supplies,...
Fahad HMar 21, 20173 min readWhy we sacrificed product capability for availabilityWhen your company is experiencing growth, you need to concentrate on mitigating downtime – even when that means sacrificing capability....
Fahad HJun 23, 20155 min readDriving excellence with values not rulesHaving a central Ops team is unfashionable at the moment. It goes against the prevailing, fully integrated DevOps mentality. But here at...
Fahad HMar 11, 20156 min readKeeping Intercom upOur goal for Intercom availability is that each of our public facing endpoints (In-App Messenger, the Intercom web application and public...
Fahad HDec 2, 20143 min readIt’s not personal when it’s brokenAt Intercom, we’re on a mission to make web and mobile business personal. Error pages, timeouts and slow responses are the opposite of...
