
The Symbiotic Relationship Between Customer Loyalty & Advocacy
In a SaaS business, customer loyalty is vital to your company’s success. Many businesses won’t turn a profit in the first few months — or...

Incentivized Check-ins: A “White-Hat” Trick For Getting More Reviews On Yelp
At the LSA-SMX West Local Search Advantage Workshop this week, Yelp’s Luther Lowe offered a number of “white hat tips” for marketers on...

Zombies Dead Ahead! (It’s Cool, Though — You WANT These Zombies.)
Let me set the scene for you. I’m in a bar, having a drink. I spot a lovely woman across the bar. I walk up to her and whisper, “You...

James Patterson Sells One New ‘Exploding Book’ For $294,034 & Offers 1,000 Others A
Over the past ten years or so, book publisher have become ever more inventive in the way they market books. They’ve pushed their wares on...

Though People Trust Other Consumers Most, Brands Still Have A Role To Play
As recently as 15 years ago, those with authority were advertisers and marketers. Consumers used to learn about new products from...

Survey: Social Media To Influence Half Of Holiday Shoppers
According to a new holiday shopping survey sponsored by e-commerce platform MarketLive (carried out by the e-tailing Group) mobile and...

The Customer Experience Is Key: In Every Channel And At Every Interaction
Brand loyalty isn’t built in a day. Marketers are constantly exploring ways to engage with consumers in ways that are compelling and...

American Greetings Leverages Nostalgia With Crowdsourcing Effort
American Greetings is hoping to reinvigorate its Care Bears and Strawberry Shortcake brands. The company has launched a video project...

Here’s What 2.7 Billion Social Shares Say About Content Marketing
Campaign reach is one of the linchpins of successful content marketing. With the right media relations approach, your content marketing...

Agency Crowdsources ‘Selfie Speeding Signs’ To Display On Interactive Billboards
In Belgium, they use happy (and sad) faces on their speed limit signs. The signs, which react in real time to drivers’ speeds, display a...

U.S. Open Uses Social Media To Tell The #StoryOfTheOpen On A Billboard
Billboards, They’ve been around forever. You see them everywhere. Some are interesting. Most are not. For the most part, once you’ve...

Taco Bell Launches Country-Wide Dollar Bill Scavenger Hunt
So much of marketing these days — scratch that — so much of everything these days is online. There isn’t much you can’t do with an...

Diving Into The ALS #IceBucketChallenge — Viral Success For A Cause
There is no doubt the ALS Ice Bucket Challenge has taken the world by storm. It all happened so fast, too. I received the challenge from...

How To Conduct Influencer Outreach In An “Inbound” World
We all know how the marketplace is changing, and how the inbound philosophy is overhauling communication strategies. Buyers’ expectations...

Yelp Will Allow 12-Second Video Reviews Starting Next Month
As Business Insider reports, the video review feature will launch next month and initially only for “Elite” users. A Yelp spokesperson...

Infographic: The Social Media Winners Of CES 2014
Earlier this month, Las Vegas hosted the giant Consumer Electronics Show. Social media was a big part of the event, with vendors,...

WATCH: The New GoldieBlox “Princess Machine” Video, Without Beastie Boys “Girls
In less than two weeks, the GoldieBlox “Princess Machine” video showing girls building a Rube Goldberg machine set to the “Girls” song by...

Yelp, Happy With iOS Mobile Reviews, Expands Feature To Android
letting Android users write reviews directly from their mobile device, too. Yelp didn’t allow its users to write reviews on mobile...

NY Attorney General Settles With 19 Companies In Fake Review Crackdown
Today, the New York Attorney General’s office announced a settlement with 19 companies that agreed to stop writing fake online reviews....
























