“Bot” is a tricky word when it comes to Twitter. Maybe that’s why, for all the hype around chatbots on platforms like Facebook Messenger,...

Twitter has just unleashed a new tool that is sure to be a boon for brands with multiple locations. Within a Direct Message, a business...

Instead of the @usernames showing up in the tweet content, the names will appear above the tweet text itself. By removing the names from...

Playing off the now popular ‘zoom in’ meme, the tweet includes an image of the brand’s iconic pancake stack and directs followers to zoom...

Twitter continues to step up its attempts to stamp out abuse on its platform. After adding an option for people to block tweets...

For all the talk of artificial intelligence, chatbots aren’t that smart. Brands are increasingly automating their customer services...

“Donald Trump by Gage Skidmore 3” by Gage Skidmore. Licensed under CC BY-SA 3.0 via Commons. Such a beautiful and important evening! The...

For years, Twitter has had a harassment problem. While that doesn’t seem to have affected marketers’ opinions of Twitter, it could turn...

Welcome! Have you been paying attention to the battle between Twitter and Facebook Messenger to serve as marketers’ favorite social...

Apparently, the brands looking to buy Twitter the company are way more concerned about the social network’s longstanding but recently...

On Monday, Twitter officially expanded the length of tweets by not counting photos, videos, polls and quoted tweets against its...

rvlsoft / Shutterstock.com Twitter is playing catch-up with Facebook once again when it comes to becoming brands’ favored social platform...

While any Twitter user can feature a single tweet at the top of his/her profile page, Twitter is testing a way for some accounts — brands...

Looking to become Twitter verified? In case you weren’t aware, the process before was a bit of a mess and quite a hit-or-miss experience....

Copyright Aaron Durand (@everydaydude) for Twitter, Inc. Twitter knows a lot about a person based on their Twitter account. Like whether...

But these self-identifying labels are not just in messages; they’re also in our profile descriptions. Some people choose to list their...

One of the biggest knocks on the Twitter platform has been the complexity of the platform and the inability for businesses to adapt....

If you’re an active user of the Twitter application on an iOS or Android device, you’ll likely enjoy the newest feature that Twitter has...

Twitter has decided not to extend tweet lengths beyond the current 140-character limit. But would it matter if it did? To peek at how...

“Donald Trump by Gage Skidmore 3” by Gage Skidmore. Licensed under CC BY-SA 3.0 via Commons. It’s tricky to trust the things a politician...