Fahad HApr 7, 20171 min readTwitter officially opens direct messages to chatbots“Bot” is a tricky word when it comes to Twitter. Maybe that’s why, for all the hype around chatbots on platforms like Facebook Messenger,...
Fahad HApr 3, 20171 min readBusinesses can now request customer locations within Twitter Direct MessagesTwitter has just unleashed a new tool that is sure to be a boon for brands with multiple locations. Within a Direct Message, a business...
Fahad HMar 30, 20171 min readTwitter drops usernames from replies, giving full 140 characters to respondInstead of the @usernames showing up in the tweet content, the names will appear above the tweet text itself. By removing the names from...
Fahad HMar 2, 20172 min readDenny’s ‘zoom in’ tweet is selling like hotcakes with more than 75K retweets, 100KPlaying off the now popular ‘zoom in’ meme, the tweet includes an image of the brand’s iconic pancake stack and directs followers to zoom...
Fahad HMar 1, 20172 min readTwitter extends abuse blocking to main timeline, puts offenders on timeoutTwitter continues to step up its attempts to stamp out abuse on its platform. After adding an option for people to block tweets...
Fahad HFeb 22, 20172 min readTwitter’s Custom Profiles signal when DMs with brands’ bots are handed to a humanFor all the talk of artificial intelligence, chatbots aren’t that smart. Brands are increasingly automating their customer services...
Fahad HJan 19, 20174 min readHow IBM’s Watson scores the tone of Trump’s tweets“Donald Trump by Gage Skidmore 3” by Gage Skidmore. Licensed under CC BY-SA 3.0 via Commons. Such a beautiful and important evening! The...
Fahad HNov 15, 20162 min readTwitter adds keyword, hashtag, emoji blocking to curb abusive tweetsFor years, Twitter has had a harassment problem. While that doesn’t seem to have affected marketers’ opinions of Twitter, it could turn...
Fahad HNov 1, 20162 min readTwitter will automate brands’ customer service DMs with welcome messages, quick repliesWelcome! Have you been paying attention to the battle between Twitter and Facebook Messenger to serve as marketers’ favorite social...
Fahad HOct 19, 20164 min readHarassment problem on Twitter? Brands say they’re not worriedApparently, the brands looking to buy Twitter the company are way more concerned about the social network’s longstanding but recently...
Fahad HSep 21, 20161 min readWhich social marketing tools support Twitter’s expanded tweetsOn Monday, Twitter officially expanded the length of tweets by not counting photos, videos, polls and quoted tweets against its...
Fahad HSep 15, 20162 min readTwitter now lets brands say when they’re available to respond to tweetsrvlsoft / Shutterstock.com Twitter is playing catch-up with Facebook once again when it comes to becoming brands’ favored social platform...
Fahad HJul 20, 20161 min readTwitter expanding Featured Tweets and response time tests to more brandsWhile any Twitter user can feature a single tweet at the top of his/her profile page, Twitter is testing a way for some accounts — brands...
Fahad HJul 19, 20161 min readWant to become Twitter verified? There’s an application process for thatLooking to become Twitter verified? In case you weren’t aware, the process before was a bit of a mess and quite a hit-or-miss experience....
Fahad HJul 12, 20164 min readTwitter will tell brands more about people who see their tweets, visit their sitesCopyright Aaron Durand (@everydaydude) for Twitter, Inc. Twitter knows a lot about a person based on their Twitter account. Like whether...
Fahad HJul 4, 20162 min readHow Twitter bios can help you find your audienceBut these self-identifying labels are not just in messages; they’re also in our profile descriptions. Some people choose to list their...
Fahad HJun 28, 20162 min readNew ‘Dashboard’ tool from Twitter gives businesses a simple, all-in-one management suiteOne of the biggest knocks on the Twitter platform has been the complexity of the platform and the inability for businesses to adapt....
Fahad HMay 3, 20161 min readTwitter’s new Connect tab wants to help you find people to followIf you’re an active user of the Twitter application on an iOS or Android device, you’ll likely enjoy the newest feature that Twitter has...
Fahad HApr 5, 20161 min readAre longer tweets better tweets? We analyzed 4,700 tweets to find outTwitter has decided not to extend tweet lengths beyond the current 140-character limit. But would it matter if it did? To peek at how...
Fahad HMar 4, 20162 min readTrump Mostly Tweeting From An iPhone 2 Weeks After Apple Boycott Call“Donald Trump by Gage Skidmore 3” by Gage Skidmore. Licensed under CC BY-SA 3.0 via Commons. It’s tricky to trust the things a politician...
