
Social Media Is The Least Popular Channel For Customer Service [Survey]
Bloomua / Shutterstock.com Each time the calendar starts anew, it seems that we hear that it is finally the time that social media will...

Study: Despite “Time Spent” Gap, Mobile Web Just As Important As Apps
Almost 90 percent of mobile internet time is spent in apps. This finding has been independently published by comScore, Nielsen and other...

Brands And Retailers: If You Don’t Get Mobile Right Soon, You’re Screwed
If nothing else holiday 2014 drove home the importance of mobile as a shopping tool. Mobile traffic numbers and even mobile e-commerce...

Report: Most News Sites Score A “D” For Mobile User Experience
While not yet dominant across the industry, mobile visits to news sites continue to grow. Yet most of the top traditional news sites...

Infographic: How Twitter Users Love To Watch & Tweet About TV
Twitter users love TV. They also love to share socially about the TV shows they’re watching, probably because they believe themselves to...

Report: Apple iPhone Drives Half Of All Mobile Internet Traffic
https://www.flickr.com/photos/janitors/10576017753 Chitika Insights has a produced a report that shows the traffic share of different...

Reports: Mobile Apps Capture Most Internet Time, Exceed TV
Mobile is the top attention medium in the US. That’s been confirmed by Flurry, Nielsen, ad network InMobi and once again by comScore,...

“Dark Social” Is Still Nearly 70 Percent Of Sharing Activity
Two years after Alexis Madrigal coined the term, we’re still largely in the dark about Dark Social. Dark Social, you’ll remember, is that...

Black Friday & Cyber Monday Go Mobile: Traffic Crosses 50 Percent, Transactions Hit 30 Percent
If you’re one of the last-remaining mobile skeptics you will probably be converted by the torrent of data coming off Cyber-Weekend....

While Facebook Lags, Tumblr & Pinterest Are The Fastest Growing Social Networks
With a user base of one-third of the Internet-connected world, Facebook’s place as the largest social media platform remains...

Report: 66 Percent Of Email Opens On Mobile, Mostly iOS Devices
Email marketing platform Movable Ink has released its Q3 “Consumer Device Preferences Report.” The report is focused on email engagement...

Survey: 64 Percent Want Gov’t To Regulate Advertiser Data Use
A few years ago Facebook CEO Mark Zuckerberg argued that privacy standards in the US were relaxing. It’s perhaps more accurate to say...

How Individual Identity Influences The Way Audiences Share [Survey Data]
From content influencers to “lurkers,” the content that people choose to share online has come to play a major role in how they curate...

Bold Predictions For Mobile In 2015 From ad:tech New York
In last month’s column, we looked at three different usage-based stats that help frame the mobile ecosystem for marketers. Now that we...

Wojcicki Says 50% Of YouTube’s Traffic Now Coming From Mobile Phones & Tablets
Bloomua / Shutterstock.com During this week’s Code/Mobile Conference in Half Moon Bay, California, YouTube CEO Susan Wojcicki confirmed...

Mobile Ads Report: Android Women Click More, iOS Women Spend More
Women (moms in particular) are probably the most important target audience online. Various data sources argue that adult women with...

Is Facebook The New YouTube For Brands? More Marketers Opting Out Of Google’s Video Platform
Social media analytics provider Socialbakers claims Facebook is quickly becoming the new YouTube for brands. According to a recent study...

10 Key Mobile/Location-Based Stats That Marketers Need
And while smartphones and tablets have been around for several years now, we are starting to reach a tipping point on many fronts where...

Infographic: Google Study Finds Voice Search Most Used To Ask For Directions
We’ve had the ability to speak a search query to smartphones for some time now, but there hasn’t been a lot of data on what types of...
























