
Zendesk buys Smooch to support customer messaging across multiple platforms
Customer service software provider Zendesk announced Wednesday it had acquired Smooch Technologies, a messaging platform focused on...

LinkedIn company Pages now show Sponsored Content ad history
LinkedIn has launched an Ads tab for company Pages on its platform. Similar to Facebook’s Info & Ads tab for Pages, the LinkedIn Ads tab...

LinkedIn refreshes Sales Navigator homepage to put focus on alerts
LinkedIn Sales Navigator newly refreshed homepage. LinkedIn Sales Navigator is being updated with a redesigned homepage centered on...

Turns out some groups axed by Facebook for content violations were actually hacked
A Reddit thread on Wednesday called attention to many Facebook Groups’ privacy settings being changed to “secret.” The post generated...

Advertisers seeing dwindling results with Facebook’s 1% Lookalike Audiences
Facebook’s Lookalike Audiences have long been a favorite ad targeting tool for advertisers, allowing marketers to use Custom Audience...

Facebook warns advertisers ‘Clear History’ tool may impact ad targeting
Facebook released an announcement Tuesday letting advertisers know that its coming “Clear History” tool — a feature that will allow users...

7 best social media monitoring tools for any business
People have always talked about brands and products. They’ve praised and complained about companies in the dining rooms, by the water...

Google’s new Bumper Machine whips up 6-second bumper ads from longer videos
Google has launched a Bumper Machine tool to help video advertisers create six-second bumper ads from existing video ads that run...

Instagram launches @shop account to boost interest in shoppable posts
Instagram launched a new @shop account managed by an internal team that curates shoppable posts from across the app. “Content featured on...

A transparency tool for Facebook advertisers is what marketers want most
Facebook has spent well over a year addressing user safety and data security concerns. Since 2017 it has more than doubled its security...

Facebook gives small businesses new advertising and engagement tools
Facebook is rolling out a series of new tools aimed at small and mid-sized businesses on Tuesday, three days into Small Business Week: an...

Facebook updates video ranking algorithm to surface content that users routinely seek out
Facebook has updated its video ranking algorithm to surface more video content routinely sought out by users and watched repeatedly,...

Instagram influencers posting 150% more sponsored content than a year ago
Once upon a time, influencer marketing was reserved for brands putting their products in the hands of high-profile public figures and...

Facebook makes ThruPlay default for video campaigns, begins phasing out 10-second view optimization
Facebook is making ThruPlay the default buying option for video ad campaigns, the company announced Thursday. It will also begin the...

Facebook Messenger to get new lead gen templates, appointment booking
Messenger’s new lead gen template. Messenger is rolling out two new features for businesses: lead generation templates and an appointment...

Instagram’s new Shopping from Creators gives influencers access to Checkout for in-app purchas
Instagram is rolling out a new Shopping from Creators feature that gives influencers the ability to tag brands they’re wearing in posts...

WhatsApp future vision: ‘Private commerce’ and payments
Today at Facebook’s F8 developer conference, CEO Mark Zuckerberg made a series of announcements tied to the company’s future vision of...

Quora, Pinterest ads pixel integrations now available in Google Tag Manager
Quora’s Google Tag Manager integration. Pinterest and Quora are now approved Google Tag Manager vendors, making it easy for marketers to...

Shopify adds new Facebook, Snapchat ad buying options from the e-commerce platform
Shopify is giving Facebook and Snapchat advertisers new ways to purchase ads through its e-commerce platform. On Monday the company...
























