
Microsoft and Amazon marry their assistants, but will the honeymoon be short-lived?
Roughly a year ago, Amazon and Microsoft announced that they each would be integrating their respective digital assistants into the...

Microsoft acquires Semantic Machines, signaling a deeper move into ‘conversational AI’
announced the news on Monday. Microsoft says that the Berkeley-based technology company has created a “revolutionary” new approach to...

Microsoft’s Cortana comes to iPad, ChromeOS devices to get Google Assistant
Last week, Microsoft released a version of Cortana for the iPad. Cortana is already available for the iPhone but has now been optimized...

Voice search: Content may be king, but context is queen in the new voice-first world
In 2016, Google said that 20 percent of all mobile queries were voice searches. Since that time, the number of virtual assistants in US...

The name is Bot, Chatbot: How to shake up conversions with stirring conversations
Think back to five short years ago: Facebook IPO’d; Oxford American Dictionary named “gif” its word of the year; and your only options to...

Microsoft says it’s infusing AI into all of its products from Xbox to Office
Microsoft wants to make AI available to all developers through its “intelligent cloud” and accessible to devices at the “intelligent...

Shrewd Burger King ad tries to hijack Google Home, delivers earned media home run
At a time when risky ads can cause a backlash (e.g., Pepsi), Burger King just did something ingeniously (or annoyingly) calculated to...

Cortana comes to Android’s lockscreen, Siri does some new tricks
Earlier this year we reported that Cortana was coming to the Android lockscreen. Now it has officially launched. Here are some of the...

Bot-to-bot marketing is coming soon. Are you ready?
Amazon Echo, housing the Alexa intelligent agent In the past year or so, a new marketing channel has emerged around bots and intelligent...

Cortana introduces ‘suggested reminders’ based on email content
In the battle of the virtual assistants, there are the rumblings of a feature war. Microsoft’s Cortana is introducing a new “suggested...

Report: By end of 2017 there will be more than 30 million voice assistants in US homes
Investment research firm Consumer Intelligence Research Partners (CIRP) has estimated that there are now 8.2 million US homes with Amazon...

Cortana comes to Android’s lock-screen in a battle for visibility and usage
Because Microsoft’s mobile operating system has a tiny share of the smartphone market, the company has been forced to get creative about...

In the age of intelligent agents, how does marketing work?
Amazon Alexa, Apple’s Siri, Google Assistant, Microsoft’s Cortana. These intelligent agents, and their more limited bot cousins, have...

Essential voice search strategies for 2017
dennizn / Shutterstock.com There’s one thing that remains true about SEO: it’s always changing. One of the big changes that we’re...

Amazon Alexa now has more than 7,000 voice apps, Google Assistant coming to TV
Amazon’s Alexa now has more than 7,000 “skills” (voice apps), according to a presentation given at CES (the Computer Electronics Show) by...

Lenovo debuts Amazon Alexa-powered smart speaker at CES
Like Microsoft is doing with Cortana, Amazon is making Alexa available to third-party developers and hardware makers to voice-enable...

Say hello to the newest intelligent agent, Ozlo
Comparative searches on Ozlo and Google Assistant The society of intelligent agents now has a new member. His name is Ozlo, from the Palo...

A brief evolution of Search: out of the search box and into our lives
We live in a mobile-first, cloud-first world powered by technology that changes by the nanosecond. And search is no different. Search is...

The not-so-wonderful life of Microsoft’s Windows Phone is almost over
Earlier this week, Microsoft announced more job cuts and another charge related to its disappearing mobile phone business. The company...
























