
Need a New Year’s resolution? Ask your sales team
Now, this isn’t a kumbaya session on “sales-marketing alignment” or a lecture on “breaking silos.” It’s a reality check for those of us...

Personalization & machine learning in 2018: From comms to content
Personalization has been an agenda item for marketers for years, but it’s not easy to achieve. Sure, you can build personas and create...

Three things marketers must do to better serve customers in 2018
The year 2018 will be the watershed year when savvy marketers move to expand their roles to encompass every aspect of the customer...

We’re already seeing the fallout from Apple’s war on cookies
The predictions are now a stark reality. With its Q3 earnings release in early November, Criteo confirmed what until then had been only...

2017: The year in B2B marketing innovation
For those of you still reeling from all the activity this year, I thought I’d take a few minutes to recap some of the biggest headlines...

Getting to know your B2B tech buyer
I recently examined the challenges of B2B developer marketing. One area I touched on was the importance of really understanding...

Game over: The death of the sales funnel and leveling up attribution
It’s game over for the traditional customer journey. Today’s consumer has fragmented the ancestral sales funnel by wandering freely...

‘Always On’ is at the heart of every ABM strategy — here’s why
As a B2B marketer, you are often caught trying to serve two masters: the need to drive engagement for specific campaigns or periods...

Practical advice for planning a CRM marketing stack upgrade
The revolution in customer relationship marketing (CRM) continues with an exponential increase in the points of data available to...

The 2018 ad tech predictions you didn’t expect to see
Well, I’m not that guy and these aren’t those predictions. While I’m confident that digital ad tech and martech are here to stay, I can’t...

2017: The year identity changed everything
Facebook-Google duopoly grew even more powerful, raking in half of global ad revenues this year, and more than 60 percent in the US,...

CMOs should be measured by their results, not their spend
headline on their latest CMO budget research report. Kudos to Gartner for continuing to track the growth of CMO technology spend and to...

How to increase database integrity to crush your 2018 targets
We know prospect, customer and account data is essential fuel for sales and marketing demand, pipeline and revenue effort. However,...

Here’s what marketers really want for Christmas: 3 tips for building a better approach to data
Marketers are drowning in spreadsheets, especially marketers who are overseeing performance campaigns. Even those who have sophisticated...

4 ways retailer-brand relationships will change in 2018
Amazon (and now other retailers) are continuously adjusting just about everything regarding the shopping experience based on customer...

The next wave of ABM: A blended approach (Part 1)
In the past few years, Account-Based Marketing (ABM) has grown as a category and really transformed the B2B marketing landscape. But its...

What digital transformation means for brands
A wide mix of digital technologies has now become integral to most business functions, with software taking over even human-based roles...

To marketers, the future looks like touch point whack-a-mole
Pervasive computing will become the norm. After all, Gartner predicts there will be 20 billion connected things in existence by 2020, up...

It’s time to get real about omnichannel marketing
The billboard, television or email campaigns of yesteryear have transformed into in-app messages, chatbots and social memes. These are...
























