
How the ‘average user’ has ruined e-commerce experiences
No website is an accident; everything has been tested thoroughly to deliver optimal outcomes, especially in online retail. The problem is...

Connecting the dots: How the customer data platform solves what ails marketers
In July, Gartner Research analysts introduced the CDP into its “Hype Cycle for Digital Marketing and Advertising, 2016.” And although...

Why sales chat needs to be part of your multi-channel strategy
Research indicates that 85 percent of US online consumers like to give repeat business to e-commerce companies that resolve their issues...

Can digital kill the television star?
are shifting. The driving forces behind these shifts seem to be that people today are managing multiple screens (sometimes...

When you buy marketing software, know that you are buying into an ecosystem
While it may seem obvious that marketing technology makes companies more efficient, making the wrong choices, especially in favor of...

The future of email marketing is already here
First, the limitations of email standards and client software mean we don’t often get to push the envelope, technically speaking....

Hitting blind spots on the way to gold? Olympics ads remind marketers to sweat the data details
lazyllama / Shutterstock.com If you tuned into the recent Rio Olympics, you saw many inspiring acts of athletic transcendence — and...

The wonderful, horrible world of creating a new product category
Years ago at Adobe, we tried to create a category called “Network Publishing.” It was a great idea. That nobody else got. Without any...

Do the Moz & Raven retreats back to basics signal the rise of point solutions over marketing su
Moz and Raven Tools decided to go back to the future and focus on search engine optimization (SEO) tools. This after having expanded into...

How to solve the event marketing data problem
In-person events have become a critical source of leads for B2B marketing and sales organizations. In fact, face-to-face events account...

3 tips for embracing martech
marketing technology, refers to the technology-based initiatives and tools that assist marketers. Some are in the cloud, while others...

How CRM brings control and collaboration to advertising & media agencies
Recently, Insightly (my employer), worked with TechValidate, an independent third party, to conduct a survey of creative professionals,...

Data and tag management: the DNA of marketing personalization
Personalization is the gold standard for today’s enterprise marketing, but the challenges are now more formidable with the convergence of...

3 ways marketers can use speed to their advantage
You traditionally don’t think of speed and marketing as being tightly linked. Today, speed is becoming a hot topic in marketing planning...

The CMO and the DCoE: 3 steps to build your digital center of excellence
Two-thirds of Global 2000 CEOs will have digital transformation at the center of their corporate strategies by the end of 2017, according...

Are you telling all your prospects the same story?
We’ve all been to office parties where someone ordered pizza — but what about the ones where they go for lowest common denominator pizza?...

Marketers: Stop, drop and build a digital hub
If your company doesn’t yet have a digital hub, it won’t be long before your CEO demands to know why not. What is a digital hub, you ask?...

How to drive real, measurable value with purchase intent analysis
Of all the tricks in the predictive analytics bag, purchase intent can be one of the most exciting, mostly because in the digital world,...

Introducing the “Influencer Marketing Technology Landscape”
Influencer marketing is a “hot mess,” according The Wall Street Journal. I tend to agree, as it’s a challenge to build the ideal...
























