
Forrester: Marketers need to say goodbye to campaigns, hello to AI-driven conversations with custome
Marketers will need to transform from campaigns to real-time, continuous interaction with customers via intelligent agents. So says...

How the ‘average user’ has ruined e-commerce experiences
No website is an accident; everything has been tested thoroughly to deliver optimal outcomes, especially in online retail. The problem is...

Facebook’s humanless sifting of trending news suggests some AI needs supervision
Rokas Tenys / Shutterstock.com Artificial intelligence (AI) is powering marketing tools at various levels, with some products and many...

Google Analytics App now offers Google Now-like automated insights
The latest update to the Google Analytics apps (iOS and Android) offers a sleek new machine learning-powered set of insights a la Google...

AI-powered Revuze enters US market to help brands figure out what’s bothering customers
From Revuze’s site, indicating the range of data sources for product feedback Customers have an endless supply of opinions about your...

IBM’s Watson has a summer job working at Macy’s
IBM’s Watson supercomputer is now a shopping assistant at Macy’s. Since it vanquished several human “Jeopardy” opponents in 2011, the...

Adgorithms launches expanded version of “world’s first self-driven marketing/ad platform”
Adgorithms’ visualization of Albert Ad and marketing platforms are becoming so intelligent, one imagines a near future where marketers...

Flok wants to bring chatbots to the small business masses
Small business mobile marketing platform flok is seeking to bring chatbots to the mass of local business owners. Today, the company...

DialogTech launches machine learning to automatically categorize phone calls
DialogTech makes its living by automatically identifying the advertisement that drove a phone call to a business, as well as by routing,...

The evolution of marketing platforms: From automation to journeys
In the beginning, marketing automation platforms grew other channels and tools around their core of email marketing. The basic mode...

Two new projects target ads at your car
The Ocean campaign Two new and separate advertising projects are based around the idea that “you are what you drive.” The new efforts —...

“First automated trend forecasting platform” predicted the Rainbow Bagel
A Rainbow Bagel. The makers of a new trend-forecasting platform claim they predicted the Rainbow Bagel before it was a thing. Santa...

Marketing platform Kahuna applies its machine learning across customer journeys
Since last fall, marketing platform Kahuna has been expanding its targeted channels beyond mobile, to include pop-up messaging on web...

IBM’s Watson now powers Lucy, a cognitive computing system built specifically for marketers
Suppose that, someday in the future, a data-besieged marketer could use menu commands or plain English text to ask questions about any...

How to harness the IoT of retail technology
Digitally connected brick-and-mortar retailers have gathered an enormous amount of data regarding their consumers’ preferences via...

IBM announces Watson-powered ads that think
Welcome to the age of cognitive advertising. IBM’s The Weather Company is today announcing Watson Ads that enable consumers to conduct...

Facebook’s DeepText has “near-human” understanding of people’s posts
Facebook is getting even closer to a human-level understanding of what people are saying. Facebook has developed DeepText, a new way to...

What will “frictionless logins” mean for digital marketing?
They have definitive user profiles, even if their real-life identities are sometimes anonymized as they work their ways across the...

Will search engines fall to AI?
Lately, there’s been a rumble pretty much everywhere about artificial intelligence, digital personal assistants, the Internet of Things,...
























