
6 roles you need on your marketing team + 2 you probably haven’t considered
In this piece, we are going to outline the roles needed within a digital marketing team, as well as two roles your team is probably...

My advice to Google and Facebook on brand safety
What do buzzwords and populism have to do with one other? Undoubtedly, you’ve heard the latest buzzword, “brand safety,” as major...

People: The Achilles’ heel of online marketers
There’s something tragically ironic about most online marketers. Our job revolves around convincing people to do something, but we often...

5 pragmatic — and powerful — places to improve CX right now
But, still, it’s human nature to hold ourselves to a higher standard. Lots of folks are loath to finish a job when it’s just good enough....

10 truisms about agencies and clients
1. Clients get the agency they deserve There are a lot of different companies out there. Some focus on quantitative metrics; others are...

I love pay-for-performance SEO — but I won’t do it. Here’s why.
Let me start off by saying that I absolutely love the idea of performing web and digital marketing services on a pay-for-performance...

Is your marketing career progressing as it should be?
Please note that the career progression I lay out is not absolute. Careers evolve at different paces depending on a variety of factors....

What makes people love the brands they love?
I recently read an article in the Harvard Business Review that discussed how brands gain and maintain competitive advantages. It stated...

4 steps to ROI-positive marketing attribution in 90 days
Your marketing attribution solution should have positive ROI and start paying for itself within 90 days of implementation. This goal is...

4 things developers really wish every marketer understood
The challenges (and myths) of marketing to developers can feel boundless at times. Indeed, the apparent chasm between marketers and our...

The art of quick qualification: Use these 4 tips for more meaningful trade show conversations
Mobile World Congress, the world’s biggest mobile industry event, and as I returned from Barcelona, I thought about lessons I’ve learned...

Break through 5 common barriers to contextual marketing and connected experiences
If so, then you have a powerful foundation for fueling genuine 1:1 engagements at the right time and place in a buyer’s journey, an...

What do employee reviews really say about your agency?
I’m also obsessed with data. At 3Q, we measure both internal and external Net Promoter Score and client and team attrition, and we use a...

4 tips for creating epic nurture campaigns
Running rad nurture campaigns or leveraging savage predictive intelligence ensures we’re doing it right, while deploying only...

Take your customers off mute: 3 tips for customer feedback
Customer feedback is important. Period. It’s useful for everything from employee training to product improvements to marketing. There’s...

Beyond the ad: How to incorporate purposeful mission into brand practices
Airbnb’s recent Super Bowl commercial, created in three days and including no more branding than an end-card icon, flaunted a company...

CMO audit series Part 1: Customer journey — the greatest strategic need
CMO audit series is based on what we see as the six true drivers of growth in today’s marketing landscape: customer journey, technology,...

4 ways to grow your return on personalization
Personalization in marketing has as many meanings as companies that employ it. The thing is, there are almost no wrong answers to the...

Devices don’t buy products; people do
seven different devices, and the average person within that household uses about half of them. As a marketer, you want to have...
























