
Why CRM, Marketing Automation and Tag Management Are Foundations Of The Marketing Technology Stack
Just as you can’t build a solid, long-lasting edifice on a foundation of mucky soil, the foundation of the marketing technology stack is...

CMOs: Are You Paying Attention To Attention?
Measuring campaign performance against frequency of page views and impressions has long been the standard success (and value) metric for...

Disaggregation And The Rise In Collaborative Marketing
There was a time when an agency would do everything for its clients. We’re talking soup to nuts. The agency of record would handle all...

A New Definition For Marketing: Lessons From MyFitnessPal
One of the great privileges of my job is the opportunity to meet smart CMOs and growth marketers on a regular basis and hear what they...

Capitalizing On The Digital Trail To The Offline Purchase
As marketers, we hear it all the time: We need to understand the consumer journey. It’s impossible for legacy marketing metrics to keep...

Consumer First: What It Means And Why It Matters
As brands go, it’s hard to top Apple. Apple’s brand is clear and identifiable and inspires fierce loyalty. It’s both aspirational and...

Do Your Vendors Play Well Together? 4 Keys For Harmonizing Your Marketing Applications
In today’s marketing environment, your mission-critical third-party applications need to work together for the greater good — i.e., more...

Hyper-Personalization: How To Use Data To Build Loyal Customer Relationships
What does Starbucks CEO Howard Schultz know that some retailers don’t? In its most recent quarter, Starbucks reported solid earnings that...

4 Ways Marketers Can Rip A Page From The Sales Playbook To Be More Effective
In many organizations, the line between sales and marketing staff is solidly drawn. Marketing teams take care of getting the word out...

Headache Or Opportunity? The Profusion Of Marketing Data
Marketing data is flowing all over the place these days. Research from Teradata this year shows that 78 percent of marketers now use data...

Account-Based Marketing: Back To Basics
One cool thing about my job is that I get the chance to talk to really smart marketing leaders all the time. And I’m always struck by the...

“We Test Everything” And Other Lies Online Marketers Tell
Online marketers love testing: A/B testing, multivariate, holdouts, incrementality. Heck, before I was married, I’d A/B test my profile...

Your Online Presence Is Failing: Here Are 4 Reasons Why
The cheese moved. The buying process has changed. Technology to support and further that change continues to grow and...

The Customer Experience Is Everyone’s Business
The experience people have with brands today doesn’t have a traditional start and end point. Quite the contrary: The experience a brand...

Why Conversion Rate Isn’t The Whole Story: Using Customer Data To Predict Value And Optimize Media S
There have been some tremendous advances in understanding the value of digital (and offline) marketing initiatives in recent years. And...

The Psychology Of Liking On Facebook
Click, click, click. Like, like, like… Don’t tell me you’ve never done this. Your brain is on autopilot. Your eyes are glazed over. You...

4 Tips To Ensure You’re Prepared For The 2015 Holiday Retail Season
This weekend my family and I went swimming in the Delaware River, so I can’t believe we’re already thinking about the holiday retail...

Building The Business Case For Attribution
If you’re a marketer, you probably know the feeling — You’re looking back at last quarter’s performance, facing the hard truth that a...

7 Things CMOs Need To Know About Paid Social
Quka / Shutterstock.com If you have any kind of a marketing budget, you’re using paid social advertising. Whatever your vertical or...
























