
A new approach to measuring engagement on content-heavy sites
We don’t usually think of it this way, but e-commerce sites are fairly straightforward to measure and evaluate — at least compared with...

7 steps to building your client list
Making a new friend is much easier than making a new client. If you need a friend, just walk up to any stranger, offer to buy them a...

Beyond breakthrough: 5 secrets of seek and share advertising
With the proliferation of content and the rise of multi-device, multi-media multi-tasking, it’s harder than ever for ads to break through...

The 5 KPIs that define a successful social CMO
So you say you’re a socially savvy marketer — and you’re checking the boxes to ensure that you’re not just talking the talk but walking...

MarTech Conference: 10 myths martech vendors tell
Why do vendors dislike marketing technology analyst firm Real Story Group? According to Theresa Regli, Principal Analyst & Managing...

MarTech Conference: Ultimate guide to building a martech stack
Travis Wright speaks about building a martech stack at MarTech. Travis Wright, Chief Marketing Technologist for CCP Global, had his work...

How using Zapier coupled with Pipedrive revolutionized our lead management process
I am an admitted Zapier addict. I found out about Zapier a few years ago during a discussion with a colleague at a conference. He was...

The new normal: Changing the dynamics between brands and shoppers
There’s a big gap between what people want and what they experience online. People still see ads follow them around the web featuring...

How do you retain clients? Retain your staff.
As a client services professional, I spend time thinking about client relationships and the significance of retention. Questions like,...

CMOs flex IT purchasing muscle, but is that a good thing?
There’s been a lot of buzz about the rapidly expanding IT spending power of marketing departments, and specifically, chief marketing...

How to build an in-house marketing team for conversion optimization
As a conversion optimization consultant, my purpose is to help in-house marketers understand and apply the principles of conversion...

Is it time to “cut the cord” on traditional web analytics? 4 questions to ask
When Coca-Cola set out to up its data management game and learn more about its customers, the company looked to “cut through the digital...

3 gears of a successful marketing program: Looking beyond email click rates
After we exchanged some jokes about the passage of time, he said, “Can I make a confession? I feel like we’re off to a slow start. I...

Make new friends, but keep the old: 3 opportunities for uncovering revenue from your existing custom
The prevailing challenge that anyone, not just marketers, will always run up against is the issue of having to prioritize a seemingly...

Customer Service 101: Three things you can do today to win over your customers
Everyone wants to deliver exceptional customer service. However, wanting to do so and actually achieving it are two entirely different...

8 simple tweaks to make your OK product shine online
Maybe you’ve been there. Your product is out there, and it’s okay. It’s not great, and it’s not the best one available — although it’s...

Lessons from the sports world: How all marketers can drive “fanatic” brand engagement
I’m often asked which industries are experiencing the most growth within their marketing departments, or even which sectors are most open...

4 tips to break into the C-suite and become a chief marketing technology officer
As tens of thousands of innovators — technologists, creatives, marketers and business strategists — descend on Austin, Texas, for the...

5 reasons people-based marketing will turn fed-up consumers into brand-loyal fans
“It was the best of times, it was the worst of times.” While this quote was made famous in the 19th century, perhaps no truer words can...
























