
The inbox laboratory: How email can thrive on empirical experimentation
At first glance, Facebook’s new reaction emoji might look just whimsical or downright silly. It seems like a step too far to ask users to...

3 gears of a successful marketing program: Looking beyond email click rates
After we exchanged some jokes about the passage of time, he said, “Can I make a confession? I feel like we’re off to a slow start. I...

Why Virtual Reality May Become The New Normal In Email Marketing
But if you think the practical applications of immersive VR experiences are limited to movies and video games, you couldn’t be more...

5 Predictions For Email Marketing In 2020
In honor of Leap Day this month, Litmus (my employer) asked 20 email experts about their vision for the channel in the year 2020, which...

7 Email Trends That Should Die In 2016
Forget what you knew about emails in 2015. This year is going to be a lot less forgiving. Today, with more and more people aiming to...

Why Email Is Key To Maximizing Owned Media (And Assets) In Digital Marketing
Every company has digital marketing challenges that are unique to their industry, their selling model (direct to...

Using Email To Drive Your Brand Value To Greater Heights
Brand is one of the most important things for a marketer to consider, and as engagement strategies continue to evolve, it’s very...

2 New Reasons That Email Attribution Is Not A Straight Line
Email has long had a reputation as a highly trackable channel. Marketers love it because you can see a subscriber open an email, click on...

Can A Hybrid Email Sending Strategy Give You The Best Of Both Worlds?
A very long time ago — at least in “Technology Time,” where huge leaps of evolution can seem to happen practically overnight — businesses...

Freshen Up Your 2016 Email Strategy
It’s a new year, and predictions abound. I’m not interested in passively waiting to see if they come true; I’d rather take the “make it...

Email Marketing In 2015: The Most Popular Columns Of The Year
The most venerable discipline in online marketing, email, continued to grow and develop in 2015 — experiencing change in part because the...

7 Email Marketing Predictions For 2016
’Tis the season for predictions, so let’s get to it. Here are my top seven predictions for what will happen in the world of email...

Why Marketers Need To Move From Email Reactivation To Continued Addressability
One of the most universal challenges in email marketing is deciding what to do with the inactive group within your email list. For many,...

The Email Marketing Workout
At SendGrid (my employer), we believe in the power of preparation, so we have developed what we call the “email marketing workout,” a...

How Personalization Made Email Marketing Cool Again
Channels like social media, mobile apps and immersive in-store experiences are exciting touch points for digital marketers looking for...

Email Deliverability Requires New Solutions To Old Problems In 2016
global deliverability declined to 79 percent. While the problem of reaching the inbox is old, the good news is that marketers have many...

How Facial-Recognition Software Will Shape The Future Of Email Marketing
While fictional inventions often outpace what’s actually possible, not all technologies featured in popular media are far-fetched....

My Top 5 Favorite Apology Emails
When trying to recover from an email marketing mistake, your action plan may include sending an apology email. A good apology email does...

A 3-Step Plan For Easier Email Marketing
universal recycling symbol, has been the little reminder that we should recycle, reuse and reduce waste. If you want to rev up your email...
























