
How to overcome unique B2B digital marketing challenges
When it comes to business-to-business (B2B) marketing, anyone who has been operating in the space understands it comes with a particular...

Three ways retailers can deliver meaningful 1:1 shopping experiences amidst the retail apocalypse th
If you were paying attention, 2017 might have seemed like the year that industry pundits’ predictions about the death of retail finally...

Busting e-commerce myths that lead to bad marketing decisions
1. ‘Revenue and profit are the only KPIs that matter’ Early web marketers tended to be obsessed with metrics that had tenuous or unclear...

Instagram tests Facebook’s shoppable Collection ads
Instagram is looking to step up its status as a digital showroom for retailers. The Facebook-owned photo-and-video app has begun a test...

Data is a tough topic for businesses, especially for retailers
Capturing data isn’t hard, but figuring out how to use it is. Data is a tough topic for businesses, especially for retailers. It is one...

Snapchat opens in-app shopping section with Snap Store
Snap is going to try to sell people physical goods again, after the boom-then-bust of its video-recording sunglasses, Spectacles. But...

Big companies are treating Amazon like a branding channel
Big brands have been talking for an awfully long time about “acting nimbly” and instilling a “startup culture.” There’s a recognition...

Insights from our 2017 holiday retail survey
By most accounts, the holiday shopping season was an e-commerce success, with final tallies beating analyst estimates. Earlier this...

The 7 biggest trends driving customer loyalty
According to 3Cinteractive, 64 percent of brands reported an increase in loyalty program membership over the last year. Loyalty programs...

From transaction to companion: Engaging at each level of the consumer journey
By not realizing the consumer journey continues long after the original point of purchase, marketers are missing an opportunity to build...

Why launching — or revamping — a customer loyalty program should be a top priority for r
in some form or another for decades. But in today’s world, where people are flitting between online and physical stores and chasing the...

Optimize your holiday marketing dollars – long after the Christmas lights dim
E-commerce marketers had a lot to be thankful for in 2017. According to statistics from Adobe Digital Insights, digital transactions on...

The big holiday 2017 e-commerce wrap-up: Adobe, NRF, Salesforce, Amazon point to another record seas
The 2017 holiday season was another record-breaker in online sales. Adobe reported $108.2 billion in online sales generated between...

The top Walmart and Amazon product page experiences of 2017
At a very high level, brands can boil this concept down to execution across eight product page components: product title, product...

46% of Prime members say they buy on Amazon at least once a week
Conducted in partnership with Walker Sands Communications, the survey found that 85 percent of Amazon Prime members visit Amazon at least...

Empowered consumers are searching for the best and worst brands before they buy
The best experiences and the worst experiences are oftentimes so compelling that we can’t help but share them. That’s nothing new. We’ve...

6 trends that show the (Thanksgiving) tables have turned in Google Shopping
Thanksgiving, Black Friday and Cyber Monday are evolving concepts for shoppers and retailers alike. Catching Thanksgiving and Black...

From bricks to clicks: Our top retail columns for 2017
‘Tis the busiest season for retailers — at least for those that weathered the storm of 2017. News of retail failures dominated the...

Assessing the impact of poor data on retail: The 1-10-100 rule
the holidays, and particularly the new year, our thoughts turn to how we can make improvements to our personal life — for example, clean...
























