machine learning and artificial intelligence will bring in terms of customer engagement and meaningful connections, the reality is that...

When the treats’ sender in St. Louis made a small error in the ZIP code of the package, intended for her son in Santa Monica, it threw...

Based on nine years of aggregate data from mid-sized and large online retailers, NetElixir forecasts this year’s holiday e-commerce sales...

But this one isn’t about its latest acquisition, innovation or market share growth. It’s a story about what gave Amazon headliner status...

It’s almost like that first day of fall, when the weather changes, the air gets a little crisper, the wind a little chillier, and the...

Amazon’s foothold in retail, technology and media. Based on the company’s Q2 earnings call, Amazon also expressed significant growth...

This week marks the peak of back-to-school shopping season. If you’re among the parents with children entering grades K through 8, then...

Every company that sells online goes through several stages of thought to answer this question. On the data side, perhaps they initially...

The US Hispanic population includes 59 million Americans, and more than 40 percent are millennials. That means that a wide margin of the...

Amazon has announced a new automatic return policy rolling out October 2 that makes it mandatory for third-party sellers to accept...

Tracking the online behavior of 500 million global shoppers, Salesforce Commerce Cloud’s Q2 2017 shopping index spotlights the various...

According to a recent survey conducted by NetElixir, a majority of SMBs are seeing strong returns on Amazon, Jet and eBay. Surveying 500...

For retailers, popular KPIs include Conversion Rate, Average Order Value and Customer Lifetime Value. KPIs only make up a tiny percentage...

Amazon Spark, the e-commerce giant’s Instagram/Pinterest mashup, is only a couple of weeks old, but it’s already overrun with ads. During...

When you own, run, or look after the marketing for an online store, there are plenty of strategies you can implement to generate...

For consumers, the holiday shopping season is a long way away; however, retailers know they need to be gearing up over the summertime to...

Many marketers — especially as the holiday shopping season approaches — are struggling to decide where Amazon fits into their marketing...

Prime Day is now Amazon’s largest sales day of the year, growing more than 60 percent YoY and surpassing last year’s Black Friday and...

Retailers can anticipate more of the same when it comes to holiday discounting, as well as wild risks from some brands without much to...

To better understand this widening disconnect, we first need to examine the core of this shift in shopping: a change in the consumer...