Depending on whose statistics you read, mobile device usage has increased anywhere from 125 percent to 3000 percent in the past several...

One of the joys of measuring usability on websites is being able to continually improve the user experience. During usability testing, I...

Many online marketers dismiss usability as a critical part of the user experience. A delightful experience requires effective and...

Here is the scenario: I am speaking at a conference about the 7 Facets of the User/Searcher Experience. Whenever I can, I try to provide...

In my previous article, 4 Things Online Marketers Should Know About User Experience (UX), I mentioned specific items that all online...

As “power” marketers, our work can look more like scientific experiments than creative campaigns. More and more, power marketers make...

E-commerce websites come in all shapes and sizes, but they all have one thing in common: the shopping cart. For something that is so easy...

Many people like to use the term user experience as a reason to justify their website design, development, search engine optimization...