Customer service provider [24]7 ports its chat bot/live agent service to Facebook Messenger
Move over, telephone. Facebook Messenger in particular, and messaging apps in general, are on their way toward becoming the main live...
Move over, telephone. Facebook Messenger in particular, and messaging apps in general, are on their way toward becoming the main live...
No communication channel is hotter these days than chat apps, but they are also among the hardest for marketers to tap. To help brands...
Kik has announced a third-party development platform with the launch of its Bot Shop. Just as the name implies, the objective of the Bot...
App Annie, herself (from the website) The first forecast report from app analytics firm App Annie finds that app store revenue from...
mama_mia / Shutterstock.com Much of the growth in mobile can be attributed to apps. In its 2015 US Mobile App Report, comScore reports...
From the MediaBrix home page If you’re a teen or a young adult in North America, you probably already know about Kik. The Ontario,...
Earlier this month, a fan of The Muppets’ Miss Piggy chatted with her via Facebook: “Can you get me a job at the network?” She...
In retrospect, the choice was obvious. Of course, the stream of candy corn should flow into Snapchatters’ mouths rather than be spewed...
The online video arms race continues to accelerate. The latest salvo? Snapchat users are now watching more than six billion videos a day....
360b / Shutterstock.com The brand invasion of Snapchat selfies starts on Halloween. Fox Studios has purchased the first “Sponsored Lens”...
360b / Shutterstock.com Snapchat’s unique approach to social media advertising continues. Its latest wrinkle? “Sponsored lenses” that...
360b / Shutterstock.com Snapchat has joined an exclusive club: 4 billion video views daily. The social media messaging app is showing...
Facebook announced today that it is working on a personal assistant service called M. The service within Facebook’s Messenger application...
Playing catch-up in the mobile messaging battle, Yahoo today announced Yahoo Livetext, a Snapchat-like live chat app. The app uses mobile...
Snapchat CEO Evan Spiegel continued his Snapchat-ads-are-better campaign today in France. Spiegel, the 25-year-old founder of the social...
360b / Shutterstock.com You want fries with that Snapchat post? Monday, McDonald’s became the first brand to buy into Snapchat’s latest...
Facebook launched a web-based version of its mobile Messenger app today, but unlike Messenger moves in the past, the social network isn’t...
Today at Facebook’s developer conference F8 the company announced, among other things, Messenger Platform, which opens up the app to...
There is no word yet on the 3rd party integrations, but according to TechCrunch sources, the Messenger Platform is said to be a major...
Facebook has been involved in payments in one form or another for about eight years. It was also clear that when the company hired former...