
Twitter is eliminating its ads that requested people’s personal information
tanuha2001 / Shutterstock.com Twitter is phasing out its lead generation ad format that brands could use to request people’s names,...

Reviews: The most ignored, most important part of your social media strategy
It’s fair to say that we live in a review-based economy. To drive that point home, Congress recently passed a bill, the Consumer Review...

NASA has created official accounts on Pinterest and Giphy, and they’re pretty great
NASA’s space channels on Pinterest and Giphy are out of this world. The government agency just announced that it has joined the...

Facebook discloses new measurement errors, continues to hone its math
Math is hard, even for Facebook. And it’s getting harder to trust Facebook’s math, even as the social network fine-tunes its...

Instagram Story links get 15–25% swipe-through rates for brands, publishers
Instagram may have arrived late as a traffic source for brands and publishers, but it’s already showing early signs of success, driving...

4 things that can go wrong in an influencer campaign (and how to fix them)
influencer marketing.” Working with content creators who have large social media followings to promote your brand is enticing and can be...

How Facebook’s measurement errors have eroded marketers’ trust
Facebook’s string of measurement errors disclosed since September has some marketers shook up, even if those marketers weren’t directly...

8 companies doing social media right and what marketers can learn from them
Here are eight companies that are doing social media right, examples of their campaigns along with some takeaways that you can apply to...

[Reminder] Live webcast: Social Media Marketing 3.0
Join our panel of experts on Thursday, December 8, 2016, as they show you how to reduce complexity, increase scalability, and improve...

Report: 2.5 million US businesses buying Facebook ads, spending $1,500 per year
According to a new report from Borrell Associates, nearly 80 percent of local businesses have a Facebook page, and 62 percent are buying...

Pinterest launches Showcase to give brands a way to shape their stories
Pinterest has given brands an edge with a new update on its user interface. Announced today, the platform has launched a new feature it...

Snapchat shuts down Story Explorer feature in Live Stories
A year after introducing Story Explorer as a way for people to view the events documented in Live Stories from many different angles,...

Ranked conversations have arrived to the Twitter mobile experience
Does your Twitter timeline look different to you on your mobile device? Don’t be shocked; this is Twitter’s new conversation ranking...

Facebook adds gaming inside Messenger, News Feed
There are a lot of things that people do outside of Facebook, but Facebook continues to incorporate more of those things into Facebook —...

Report: Facebook develops content suppression tool for China reentry
Do no evil. Make the world more open and connected. These have been Google and Facebook’s respective tag lines or mantras, if you will;...

Social Media Marketing 3.0: Best practices for ramping up social ROI
Social media is now an integral part of marketing — spending on social media is expected to double to 25% of marketing budgets by 2020....

The limitations of Facebook’s anti-discrimination policy and others like it
Under pressure from activists and lawmakers, Facebook moved recently to prohibit using its “Ethnic Affinities” targeting in conjunction...

Facebook removes 4 agencies from Marketing Partners program with media-buying badge elimination
Facebook is returning its Marketing Partners (née Preferred Marketing Developers) program to its roots as a roster of advertising and...

Social is the future of customer service
In this guide from Lithium, you’ll learn: the value of social customer service; best practices for social customer service; key metrics...
























