It’s not difficult to imagine that, within a few years, many common business tasks and customer service requests that can be handled...

Publishers have shown that people viewing Instagram Stories are willing to swipe up to visit a site. Now it’s time to see if that’s also...

Almost two years after Facebook debuted its fast-loading, iAd-like Canvas ad format, the company continues to make the creation of its...

Enterprise Social Media Management Software: A Marketer’s Guide” examines the market for enterprise social media management software...

Pinterest will debut its first ad campaign in the US on Tuesday. Called “What If,” the campaign is designed to get people thinking about...

Snapchat’s parent company, Snap, has acquired location analytics firm Placed, a company spokesperson said on Monday, confirming a...

Delicious.com, once the internet’s top social bookmarking site, is shutting down later this month. The announcement Thursday came from...

Besides offering the chance to connect with your colleagues and wider network, it provided a new array of choices for anyone looking for...

Skype was first released in 2003 as a messaging and free calling tool — ahead of its time. Since then it has evolved, been acquired by...

Facebook continues to find ways for its three major brands — Facebook, Instagram and Messenger — to complement one another. In the latest...

Ever since Facebook officially opened up Instant Articles to all websites last year, publishers, brands and other site owners have had to...

Ads on social platforms and sponsored content on media sites are becoming more pervasive and increasingly harder to spot. While there has...

Consider the video ads that Pinterest debuted last summer a pilot for the type it’s now premiering. Pinterest is rolling out Promoted...

It’s a weekday, so Instagram is copying Snapchat again. Roughly two months after Snapchat began showing algorithmically curated Stories...

One of chatbots’ main challenges is kick-starting a conversation. So Twitter is introducing its own kind of ice-breaker. Twitter is...

Email and social media are two completely different beasts and could serve two separate purposes in your overall strategy. To narrow your...

Quora, the place to get answers to questions on just about any topic you can dream up from people who know about it, has now opened its...

Why do brands still struggle with social media? It’s complex: new social networks and touch points are constantly emerging, it’s hard to...

Are you a publisher who’s looking for tips about how to connect and engage your Facebook fans? Facebook has just shared a series of...

When you visit a site that features a tweet button or an embedded tweet, Twitter is able to recognize that you’re on that site and use...