We’ve been talking a lot about extreme customer expectations this year, attempting to better understand what motivates consumers in...

Twitter is experiencing a significant outage tonight. Since about 8 p.m. Eastern time, many users’ timelines haven’t been updating on the...

Sometime in the first half of 2015, Twitter will give users the ability to upload native video to the platform. Just not yet. And the...

The beauty of Twitter has been in the simplicity of the service. A user Tweets and that message appears in a follower’s feed,...

When it comes to the most tweeted sporting events of 2014, this year’s FIFA World Cup dominated Twitter. The soccer tournament made up...

Social Media Marketing may not be the digital marketing darling du jour, but that just means it’s settling into the mix — and becoming a...

Take a look at your “Following” list on Twitter. You might find some brands or people showing up there, even if you don’t follow them. If...

There are 2 million General Motors vehicles on the roads that were created with a defective ignition switch that cause drivers to lose...

Come January 1st, there will be more than just a new year, but new opportunities for marketers as well. In 2015 Pinterest is bringing...

What do Ellen DeGeneres, Angelina Jolie, Brad Pitt, Meryl Streep, Julia Roberts, Bradley Cooper, Jennifer Lawrence, Lupita Nyong’o, Kevin...

Wondering where Santa is right now? Or his progress as Christmas Eve unfolds? If you have a social media account with Twitter, Facebook...

Which social media brands have been naughty and which have been nice this year? Santa might not know, but the folks at Hootsuite have...

Bianca Bosker on Medium examined a handful of these Pinners that have reached the pinnacle of Pinterest and looked at...

How’s that tweet performing? Some iPhone users are now getting more information about their tweets that give an answer, through a new...

Working with Razorfish New York, LGBT advocate and news organization GLAAD launched 5 Days of Equality, a social media-style anniversary...

A new report from Frank N. Magid Associates Inc. reiterated what a handful of prior reports have seen — that Facebook isn’t as popular...

Facebook announced today that it’s adding a second day to its F8 developers conference, which will return to San Francisco March 25-26....

Instagram made good on its promise to delete fake and spammy accounts this week and caused an uproar among Instagrammers stunned at their...

E-commerce and social media have been flirting for years with little to show for it, but the courtship is heating up. Both Twitter and...

The only thing better than watching your favorite television program is tweeting about it scene by scene. This year, “The Walking Dead”...