Fahad HFeb 10, 20173 min read3 things you can do to stop (or at least slow) customer churnimportance of converting one-time buyers into loyal repeat customers. Just as early lifecycle programs are crucial to increasing customer...
Fahad HFeb 8, 20171 min readHow to use live chat to increase conversionThis white paper from ApexChat describes how live chat can increase engagement and minimize friction in the buying process. It covers:...
Fahad HFeb 8, 20172 min readNational Retail Federation predicts online sales will grow 8% to 12% in 2017According to 2017 sales forecasts from the National Retail Federation (NRF), online and other non-store online sales are expected to grow...
Fahad HFeb 8, 20173 min readData: Store closings generate new shopping patterns, especially among MillennialsTraditional retailers are closing stores as a result of changing consumer shopping patterns and, in some cases, weaker than expected...
Fahad HFeb 3, 20171 min readAmazon Prime now has more than 50 million items, dwarfing Walmart’s new competitorJust days after Walmart made a splash by announcing its Amazon Prime competitor, Amazon used yesterday’s earnings announcement to share a...
Fahad HFeb 2, 20172 min readAmazon Q4 beats earnings expectations, but $43.7B in revenues fall shortThis afternoon e-commerce giant Amazon announced quarterly revenues of $43.74 billion and earnings of $1.54 per share. Earnings beat...
Fahad HFeb 1, 20173 min readA look back at the stats behind the 2016 Facebook holiday advertising seasonBefore tackling more esoteric trends, let’s first examine some high-level figures from the quarter, beginning with Facebook ad CTR...
Fahad HJan 31, 20171 min readWalmart targets Amazon Prime with free two-day shippingCompete head-to-head with Amazon in the e-commerce arena? It might be crazy, but that’s not stopping Walmart. Today, Walmart announced...
Fahad HJan 31, 20172 min readSquare offering merchants $12K in free payment processing with Apple PaySquare has become a key Apple Pay partner. The San Francisco-based company has made a big bet on mobile payments — it wants its brand to...
Fahad HJan 30, 20175 min readIncrease the impact of your testing program in 2017State of Digital Marketing Analytics in the Top 1000 Online Retailers” report showed that just 18 percent of the retailers ranked number...
Fahad HJan 25, 20171 min readAmazon adds 50 brands to Dash program, making 250+ products now available via Dash ButtonsAmazon has added 50 brands to its Dash program, bringing the total number of brands with Dash Buttons to more than 250. The e-commerce...
Fahad HJan 24, 20171 min readSales, awareness of Amazon Echo skyrocket in Q4, analysts sayAmazon has sold about 8.2 million devices from its Echo family since their launch in 2014, and awareness among all Amazon customers...
Fahad HJan 24, 20173 min readShopping centers reinvented: 2017 and beyondHeavy reliance on traditional anchor department stores is on the way out, and specialty retailers must go beyond the status quo of...
Fahad HJan 20, 20173 min readInfluencers, in-store shopping and more: 5 affiliate marketing trends for 2017Now that we are a few weeks into the New Year, it’s a great time to recognize what affiliate marketing trends from last year might follow...
Fahad HJan 19, 20171 min readAutomate omnichannel marketing strategies to improve the customer journeyThis white paper from Emarsys answers common omnichannel marketing questions to help you get started: What is omnichannel marketing? How...
Fahad HJan 18, 20171 min readAdobe Marketing Cloud adds features, partnerships to bring brick-and-mortar deeper into digitalThis week at the National Retail Federation (NRF) show in New York City, Adobe announced several new initiatives to improve...
Fahad HJan 13, 20171 min readHoliday e-commerce sales crushed expectations, NRF saysNew data from the National Retail Federation (NRF) paints a rosy picture for holiday e-commerce. The organization estimates non-store...
Fahad HJan 13, 20171 min readCloverleaf’s new grocery shelf displays watch shoppers, track their emotionsYou walk into a grocery store to buy barbeque-flavored potato chips. But you’re disappointed to find that the overflowing shelf of chips...
Fahad HJan 12, 20171 min readAmazon Canada ordered to pay $1M fine for deceptive price listingsAccording to a release from the Canada’s Competition Bureau, an independent agency that enforces Canada’s Competition Act, Amazon.com.ca...
Fahad HJan 9, 20172 min readFinal holiday figures: $92B in e-commerce, omnichannel retail had big shareThe final holiday online shopping tally is out. According to Adobe, total e-commerce sales (November 1 to December 31) hit $91.7 billion,...
