
Urban Airship adds predictive engagement, email & SMS
Urban Airship announced today that it is boosting its mobile marketing platform by introducing a new level of machine learning that...

Marketing operations 2.0: Defining the new organizational structure
“Unless structure follows strategy, inefficiency results.” Alfred Chandler As marketing operations (MO) capabilities mature, it’s up to...

A new era of personalization: The hyperconnected customer experience
The growth of the Internet of Things (IoT) has meant that more and more customers are becoming hyperconnected across multiple devices...

How companies are using chatbots for marketing: Use cases and inspiration
As Pete Rojwongsuriya of Travelistly told Forbes, “Bots have been around for ages but the reason why it is trending now is that the...

Gartner releases its first Magic Quadrant Report on Digital Experience Platforms
Customer experience has become the name of the game for marketers. And digital experience platforms (DXPs) provide tools for providing a...

Incorporating a chatbot? How to put the customer first
Artificial intelligence is one of the biggest buzzwords in society, and the business world is making widespread use of a practical...

Bond now offers self-service handwritten notes with variables
If you’ve risked carpal tunnel syndrome to hand-write thank-you notes to your customers or wedding guests, here’s some news you can use....

Crowd Machine readies its blockchain-aided network for app development without developers
A screen shot from a Crowd Machine video When marketers need an application, they ask the IT department or they hire a developer. If they...

Adobe launches commerce-based microservices across its clouds
Adobe announced this week a variety of new Experience Cloud features, including the introduction of commerce-based, accessible...

Stop competing against yourself for your own customers
Besides spending some of the highest amounts on digital marketing, the companies in these verticals all sell multiple product lines to...

‘Marketing doesn’t drive revenue, sales does’ (and other myths)
As I should hope we all know, no department can operate independently and effectively drive revenue, at least not in any sustainable way....

‘Consent is unworkable’ for programmatic ads in the era of GDPR
Consent “isn’t going to work” for programmatic or direct-sold advertising under the General Data Protection Regulation (GDPR). That’s the...

New report: The Internet of Things and blockchain tech are made for each other
A new report from research firm Kaleido Insights proposes that two of hottest new technologies — The Internet of Things (IoT) and...

What are you putting on the front burner? B2B marketing predictions and recommendations for 2018
More than ever before, we’re seeing our clients’ sales teams looking to marketing as a key collaborator. And marketing is responding by...

The CMO, martech and ‘marchitecture’: Messaging that matters to customers
voice-enabled. For marketers, delivering a great experience is not enough. They also must deliver results and differentiate themselves...

How AI and CLV help app marketers drive business growth
Did you know that 80 percent of users churn within three months of downloading an app? That’s because most apps are marketed to the...

Marketers, here are some blockchain terms you might want to know
Perhaps you’ve just recently gotten your head around new terms like “header bidding,” “machine learning” or “growth hacking.” Well, time...

To comply with GDPR, BlueVenn is having to reimagine itself
For Consumer Data Platform BlueVenn, the upcoming General Data Protection Regulation (GDPR) means it has to think like a company that...

Need a New Year’s resolution? Ask your sales team
Now, this isn’t a kumbaya session on “sales-marketing alignment” or a lecture on “breaking silos.” It’s a reality check for those of us...
























