Quill v. Heitkamp in 1992 meant that online retailers without any physical presence in a state did not have to collect sales tax from...

It’s an idea that has been around for years: Consumers should control and explicitly sell their data for compensation. It’s implied in...

From Adobe Adobe, which has been busy boosting its capabilities in advertising, content creation and analytics, has now added a major...

Shoppables are evolving at a pace that would make Darwin’s head spin. Last month, for instance, Snapchat announced it was launching a new...

In mid-2016, Salesforce bought commerce platform Demandware, which became the basis for its new Commerce Cloud. Now, with the recent...

But retailers still have a lot to gain by investing in the in-store experience, especially when it comes to brand exposure and collecting...

The consumer journey — erroneously once described as a linear set of digital interactions with a focused end goal — never existed as it...

While deregulation has been a stateside trend over the past decade, the 28 members of the European Union are gearing up for a massive...

According to a recent Gartner survey of CMOs, marketing leaders are now allocating two-thirds of their budgets toward customer retention...

There was a lot of talk about AI-driven marketing in 2017. But it’s no longer a new phenomenon. And as AI will be deeply integrated into...

As Pete Rojwongsuriya of Travelistly told Forbes, “Bots have been around for ages but the reason why it is trending now is that the...

Voice search stands to live at the heart of how retail marketers guide the customer experience into the future. Behind every voice query...

At the NRF (National Retail Federation) Show in New York City, Salesforce has announced several new features for its Commerce Cloud...

Amazon (and now other retailers) are continuously adjusting just about everything regarding the shopping experience based on customer...

It’s an objectively scary time for brick-and-mortar retailers. This disruption is the acceleration of a shift years in the making, as...

www.Com Registering a domain name is one of the first steps to starting a new business. That’s because whatever name is chosen will...

Over the past few years, e-commerce has been slowly and steadily transformed by artificial intelligence (AI). The world has watched...

When I look at the affiliate business, I see it has truly grown in prominence over the last 10 years. Today, affiliate marketing gives...

Last week’s merger of QVC with Home Shopping Network (HSN) is being cast by some observers as a “move to challenge Amazon.” The question...

Many speculate that Amazon did so to thwart the mounting offensive from traditional retailers. As the news of the Amazon/Whole Foods deal...