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Freshen Up Your 2016 Email Strategy

It’s a new year, and predictions abound. I’m not interested in passively waiting to see if they come true; I’d rather take the “make it...

The Email Marketing Workout

At SendGrid (my employer), we believe in the power of preparation, so we have developed what we call the “email marketing workout,” a...

My Top 5 Favorite Apology Emails

When trying to recover from an email marketing mistake, your action plan may include sending an apology email. A good apology email does...

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