Today is my birthday.  Lucky number 37. A blog is just a tool, but it is the easiest, most effective publishing tool to share information...

Today is my birthday.  Lucky number 37. A blog is just a tool, but it is the easiest, most effective publishing tool to share information...

Web Analytics 2.0 has been released and is in retail stores now, online and offline! Hurray!! Even with a broken right hand I can't help...

Yes, books with a s. : ) It is with immense excitement that I am sharing the news that I have just finished writing my second book! Web...

When in doubt, ask your customers to help you. I am quite fond of saying that in the context of using methodologies like Surveys and...

1) Quick reflection on a birthday. 2) My perspective on the benefits from blogging. Hopefully you'll have as much fun reading this as I...

Then a picture arrives in the mail. Solves the problem. Why the dilemma? Because it has been the a year of change and transformation:...

In Oct 2006, after six months of blogging, I felt confident enough to publish Ten Blogging Tips From A Novice Blogger. But my last post...

The old school model of content creation, content consumption and content distribution does not apply to blogs. (Neither do "traditional...

It was in reference to how much faster information flows, how much faster each of us can find something, how much easier it is to make...

It is a amazing peek into customer intent, which usually is quite elusive in our normal clickstream data. I had first written about the...

Measuring "engagement" seems to be an even longer quest for Marketers and Analysts. There was so much we could measure and so little. As...

One of my mantras is to stay fanatically focused on putting value added content on this blog so I hope you'll excuse my detour to write...

Late last week I gave the keynote at the shop.org merchandising event in San Diego. Usually after a conference I present my key...

It has been such an amazing journey to write the book, and for it to come up almost exactly a year after I started this blog. All the...

[There is a updated version of this post, please check it out: Blog Metrics: Six Recommendations For Measuring Your Success.] When this...

Jan '07, Sept ‘06, July ‘06.) To be considered for the top blog rankings a blog should primarily be on the topic of Web Analytics (50% of...

I have recently made the decision to change paths as it relates to my professional career. I'll be leaving Intuit, and my position there...